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Message #184698
[Bug 1593985] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1593985/+attachment/4686183/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1593985
Title:
USB devices not found at boot
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have suddenly had critical problems at boot on my asus X99-S
motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics
card.
The USB Keyboard and mouse are not operational once I get to the
XUBUNTU login screen. They work during the bios setup.
I am on XUbuntu 16.10.
I can dual boot to windows 10, ok, it seems.
I have the latest BIOS 3101.
I have tried disabling fast boot, no change; enabling xHCI and/or
EHCI, no change, full and partial USB, all with no change...
I was able to take a picture of the boot error messages and it is
attached.
Please, please help, I am quite desperate...
Cheers,
Bob
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ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: felix 1964 F.... pulseaudio
/dev/snd/controlC0: felix 1964 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=724cf364-d70f-4a7d-acca-f1978cbee569
InstallationDate: Installed on 2015-10-03 (258 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: ASUS All Series
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=477fdc2b-84dd-4895-8eaa-d2301ef4bda6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-24-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-06-17 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/04/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3101
dmi.board.asset.tag: Default string
dmi.board.name: X99-S
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3101:bd05/04/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-S:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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References