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[Bug 1593985] Re: USB devices not found at boot


Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:

Once testing of the upstream kernel is complete, please mark this bug as

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  USB devices not found at boot

Status in linux package in Ubuntu:

Bug description:
  I have suddenly had critical problems at boot on my asus X99-S
  motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics

  The USB Keyboard and mouse are not operational once I get to the
  XUBUNTU login screen. They work during the bios setup.

  I am on XUbuntu 16.10.

  I can dual boot to windows 10, ok, it seems.

  I have the latest BIOS 3101.

  I have tried disabling fast boot, no change; enabling xHCI and/or
  EHCI, no change, full and partial USB, all with no change...

  I was able to take a picture of the boot error messages and it is

  Please, please help, I am quite desperate...
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
   /dev/snd/controlC1:  felix      1964 F.... pulseaudio
   /dev/snd/controlC0:  felix      1964 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=724cf364-d70f-4a7d-acca-f1978cbee569
  InstallationDate: Installed on 2015-10-03 (258 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  MachineType: ASUS All Series
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=477fdc2b-84dd-4895-8eaa-d2301ef4bda6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  Tags:  xenial
  Uname: Linux 4.4.0-24-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-06-17 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/04/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3101
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-S
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3101:bd05/04/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-S:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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