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[Bug 1595504] Re: Ubuntu 16.04 Desktop Image fails on boot

 

Ubuntu 16.04 image from bootable USB drive (created with Universal-USB-
Installer-1.9.6.4.exe), with BIOS A12

** Description changed:

  Kernel 4.4.0-21-generic
  Dell XPS L502X/0NJT03, BIOS A7 10/20/2011
  
  If booted from bootable USB Stick, after a menu item like "Try Ubuntu
  without installing" or "Install Ubuntu" is chosen I get a kernel panic.
  
  Also similar to:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1318455
  
- Besides the screen shot of the kernel panic no logs present, since apport-collect couldn`t be run.
- --- 
+ Besides the screen shot of the kernel panic no logs present, since apport-collect couldn`t be run. I had this failure on BIOS A7 and a similar kernel panic on BIOS A12 with this particular bootable USB created to the best of my knowledge with: Universal-USB-Installer-1.9.6.4.exe (on Windows).
+ I didn't get kernel panic, if I booted from a DVD with the same Xenial Xerus (16.04) image.
+ 
+ Then I tried with Yakketty Yak from June 24th 2016 (kernel 4.4.0-25-generic) and it worked. I must say, I upgraded the BIOS to A12 before.
+ ---
  ApportVersion: 2.20.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     2347 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     2347 F.... pulseaudio
  CasperVersion: 1.376
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.10
  LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160623)
  MachineType: Dell Inc. Dell System XPS L502X
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  0 inteldrmfb
-  1 nouveaufb
+  0 inteldrmfb
+  1 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi
  ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-25-generic N/A
-  linux-backports-modules-4.4.0-25-generic  N/A
-  linux-firmware                            1.158
+  linux-restricted-modules-4.4.0-25-generic N/A
+  linux-backports-modules-4.4.0-25-generic  N/A
+  linux-firmware                            1.158
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: yes
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: yes
  Tags:  yakkety
  Uname: Linux 4.4.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0NJT03
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.

** Attachment added: "Second screenshot with BIOS A12 applied"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1595504/+attachment/4689473/+files/IMG_20160624_084125.jpg

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https://bugs.launchpad.net/bugs/1595504

Title:
  Ubuntu 16.04 Desktop Image fails on boot

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Kernel 4.4.0-21-generic
  Dell XPS L502X/0NJT03, BIOS A7 10/20/2011

  If booted from bootable USB Stick, after a menu item like "Try Ubuntu
  without installing" or "Install Ubuntu" is chosen I get a kernel
  panic.

  Also similar to:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1318455

  Besides the screen shot of the kernel panic no logs present, since apport-collect couldn`t be run. I had this failure on BIOS A7 and a similar kernel panic on BIOS A12 with this particular bootable USB created to the best of my knowledge with: Universal-USB-Installer-1.9.6.4.exe (on Windows).
  I didn't get kernel panic, if I booted from a DVD with the same Xenial Xerus (16.04) image.

  Then I tried with Yakketty Yak from June 24th 2016 (kernel 4.4.0-25-generic) and it worked. I must say, I upgraded the BIOS to A12 before.
  ---
  ApportVersion: 2.20.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2347 F.... pulseaudio
  CasperVersion: 1.376
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.10
  LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160623)
  MachineType: Dell Inc. Dell System XPS L502X
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi
  ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-25-generic N/A
   linux-backports-modules-4.4.0-25-generic  N/A
   linux-firmware                            1.158
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: yes
  Tags:  yakkety
  Uname: Linux 4.4.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0NJT03
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.

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