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Message #185591
[Bug 1595969] Re: Suspend doesn't work in ACER laptop
I think this bug is closely related to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1566302
and, more recent:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589139
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https://bugs.launchpad.net/bugs/1595969
Title:
Suspend doesn't work in ACER laptop
Status in linux package in Ubuntu:
New
Bug description:
I bought this laptop three years ago. Used Kubuntu 14.04 and 15.04
without **any** problem. A couple of weeks ago I installed Kubuntu
16.04 as always (formatting /root partition and doing a fresh install,
not an upgrade). Since then both suspend and hibernation hang the
laptop: the screen goes black, the laptop seems to stop but it won't.
After a couple of minutes the fan can be heard and there is no way to
restart linux. I have to power off the laptop (the hard way) and then
turn it on. I have followed some threads and it seems that this is a
common bug (it happens in several different hardware configurations).
The original 4.4.0-22-generic kernel has been updated to versions 23
and 24 (current) but no way. The bug is still present. Thanks a lot in
advance!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jcamen 1409 F.... pulseaudio
/dev/snd/controlC0: jcamen 1409 F.... pulseaudio
CurrentDesktop: KDE
Date: Fri Jun 24 16:07:20 2016
HibernationDevice: RESUME=UUID=17e78447-07a8-4fbb-9f86-955840d83074
InstallationDate: Installed on 2016-06-06 (18 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Acer Aspire V5-552G
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed root=UUID=92ac6050-61ef-4135-b375-623a96d7f33d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Dazzle_RL
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd08/28/2013:svnAcer:pnAspireV5-552G:pvrV2.04:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-552G
dmi.product.version: V2.04
dmi.sys.vendor: Acer
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References