kernel-packages team mailing list archive

[Russell Carey <russellwcarey@xxxxxxxxx>]

Joseph,

This issue has occurred on this system with 15.04 and 15.10.  I only
"upgraded" from 15.10 to 16.04 last week, in the hopes that it might
eliminate this error from occurring. It is actually a new/clean install
of 16.04 due to an unresolved issue I couldn't fix, but the error has
remained with all 3 versions.

Since I'm an intermediate user with Ubuntu, I will figure out how to
test the latest upstream kernel to see if this resolves my issue.  Also,
(and please forgive my ignorance) do I add the tags to which you are
referring using one of the edit buttons, or just in the comments
section?

Respectfully,

-Russ

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https://bugs.launchpad.net/bugs/1597016

Title:
  Unable to Mount External LG CD ROM/RAM drive

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I hope I have all of the proper information.  This is the first time
  I've ever reported a bug to ubuntu, so please forgive me if I'm
  missing anything important.

  Every time I put an Audio CD inside of my External LG Slim Portable
  DVD Writer, I get the following error dialog:

  Unable to mount Audio Disc
  Message recipient disconnected from message bus without replying

  I don't know how to link this to another bug that was closed for a
  previous version, but it appears to be the same, or a similar issue.
  That bug is: BUG #1268838

  Make/Model of device:
  LG
  Model: GP65NB60
  SVC Code: NB60
  S/N: 508HLHL100561
  ROM Ver : PB00
  Manufactured: August 2015 (08/26/2015)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-28-generic 4.4.0-28.47
  ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
  Uname: Linux 4.4.0-28-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  russellwcarey   2009 F.... pulseaudio
   /dev/snd/controlC0:  russellwcarey   2009 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jun 28 10:50:43 2016
  HibernationDevice: RESUME=UUID=d70e2965-448e-4515-8f32-58c6e3f1fda4
  HotplugNewDevices:

  HotplugNewMounts:

  InstallationDate: Installed on 2016-06-23 (4 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20BHS02400
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-28-generic N/A
   linux-backports-modules-4.4.0-28-generic  N/A
   linux-firmware                            1.157.1
  SourcePackage: linux
  Symptom: storage
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/05/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GNET71WW (2.19 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BHS02400
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGNET71WW(2.19):bd02/05/2015:svnLENOVO:pn20BHS02400:pvrThinkPadW540:rvnLENOVO:rn20BHS02400:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BHS02400
  dmi.product.version: ThinkPad W540
  dmi.sys.vendor: LENOVO

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