kernel-packages team mailing list archive

[Harsha <1598139@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected staging

** Description changed:

  I have been debugging the touchpad issue by following
  https://wiki.ubuntu.com/DebuggingTouchpadDetection.
  
  I can use a USB mouse but, I have not been able to reinstall the drivers
  for touchpad nor have I been able to detect any trace of Synaptics on
  cat /proc/bus/input/devices
  
  Please find the dmesg attached.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  surukam    2658 F.... pulseaudio
+  /dev/snd/controlC1:  surukam    2658 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=ce149592-9dac-47c6-8b7b-2148ee84f191
+ InstallationDate: Installed on 2016-02-08 (143 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ MachineType: Dell Inc. Inspiron 5558
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic.efi.signed root=UUID=4d875258-bf8d-4873-a052-00722f12a6b4 ro quiet splash acpi_backlight=vendor vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-77-generic N/A
+  linux-backports-modules-3.13.0-77-generic  N/A
+  linux-firmware                             1.127.5
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ StagingDrivers: rts5139
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-77-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/26/2015
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A05
+ dmi.board.name: 086DKN
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/26/2015:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn086DKN:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: Inspiron 5558
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1598139/+attachment/4693496/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1598139

Title:
  Unable to detect Synaptics Touchpad on Ubuntu 14.04, Dell Inspiron
  5558

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have been debugging the touchpad issue by following
  https://wiki.ubuntu.com/DebuggingTouchpadDetection.

  I can use a USB mouse but, I have not been able to reinstall the
  drivers for touchpad nor have I been able to detect any trace of
  Synaptics on cat /proc/bus/input/devices

  Please find the dmesg attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  surukam    2658 F.... pulseaudio
   /dev/snd/controlC1:  surukam    2658 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=ce149592-9dac-47c6-8b7b-2148ee84f191
  InstallationDate: Installed on 2016-02-08 (143 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5558
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic.efi.signed root=UUID=4d875258-bf8d-4873-a052-00722f12a6b4 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-77-generic N/A
   linux-backports-modules-3.13.0-77-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-77-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/26/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 086DKN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/26/2015:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn086DKN:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Inspiron 5558
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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