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[Bug 1598139] Re: Unable to detect Synaptics Touchpad on Ubuntu 14.04, Dell Inspiron 5558

 

Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc5-yakkety/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1598139

Title:
  Unable to detect Synaptics Touchpad on Ubuntu 14.04, Dell Inspiron
  5558

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been debugging the touchpad issue by following
  https://wiki.ubuntu.com/DebuggingTouchpadDetection.

  I can use a USB mouse but, I have not been able to reinstall the
  drivers for touchpad nor have I been able to detect any trace of
  Synaptics on cat /proc/bus/input/devices

  Please find the dmesg attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  surukam    2658 F.... pulseaudio
   /dev/snd/controlC1:  surukam    2658 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=ce149592-9dac-47c6-8b7b-2148ee84f191
  InstallationDate: Installed on 2016-02-08 (143 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5558
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic.efi.signed root=UUID=4d875258-bf8d-4873-a052-00722f12a6b4 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-77-generic N/A
   linux-backports-modules-3.13.0-77-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-77-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/26/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 086DKN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/26/2015:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn086DKN:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Inspiron 5558
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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