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Message #187584
[Bug 1595969] Re: Suspend doesn't work in ACER laptop
Juan Carlos Amengual, the next step is to fully reverse commit bisect
from kernel 4.4 to 4.7-rc4 in order to identify the last bad commit,
followed immediately by the first good one. Once this good commit has
been identified, it may be reviewed for backporting. Could you please do
this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?
Please note, finding adjacent kernel versions is not fully commit
bisecting.
Also, the kernel release names are irrelevant for the purposes of
bisecting.
After the fix commit (not kernel version) has been identified, then
please mark this report Status Confirmed.
Thank you for your help.
** Tags removed: confirmed
** Tags added: bios-outdated-2.07 kernel-fixed-upstream-4.7-rc4 needs-reverse-bisect
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https://bugs.launchpad.net/bugs/1595969
Title:
Suspend doesn't work in ACER laptop
Status in linux package in Ubuntu:
Incomplete
Bug description:
I bought this laptop three years ago. Used Kubuntu 14.04 and 15.04
without **any** problem. A couple of weeks ago I installed Kubuntu
16.04 as always (formatting /root partition and doing a fresh install,
not an upgrade). Since then both suspend and hibernation hang the
laptop: the screen goes black, the laptop seems to stop but it won't.
After a couple of minutes the fan can be heard and there is no way to
restart linux. I have to power off the laptop (the hard way) and then
turn it on. I have followed some threads and it seems that this is a
common bug (it happens in several different hardware configurations).
The original 4.4.0-22-generic kernel has been updated to versions 23
and 24 (current) but no way. The bug is still present. Thanks a lot in
advance!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jcamen 1409 F.... pulseaudio
/dev/snd/controlC0: jcamen 1409 F.... pulseaudio
CurrentDesktop: KDE
Date: Fri Jun 24 16:07:20 2016
HibernationDevice: RESUME=UUID=17e78447-07a8-4fbb-9f86-955840d83074
InstallationDate: Installed on 2016-06-06 (18 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Acer Aspire V5-552G
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed root=UUID=92ac6050-61ef-4135-b375-623a96d7f33d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Dazzle_RL
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd08/28/2013:svnAcer:pnAspireV5-552G:pvrV2.04:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-552G
dmi.product.version: V2.04
dmi.sys.vendor: Acer
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