kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Dennis J. Naranjo, to see if this addressed upstream, could you please
test the latest mainline kernel (4.7-rc5) and advise to the results?

If this is still reproducible, please then test drm-intel-nightly.

** Description changed:

- I am running Ubuntu 16.04 and my notebook freezes occasionally. I am
- running Ubuntu on an Acer Aspire ES1-411 (P6B1).
- 
- There's also an identical Bug filled with Acer Aspire ES1-311 and both
- Ubuntu 15.04 & 15.10 by Christian Wansart here:
+ Last time I was only viewing a Youtube video using Firefox and it
+ freezes. Similar report:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723
  
- I have no clue what causes this, my system just freezes and I can't do
- anything anymore. When it  happens, I have tried the following secuence
- without any luck, I have to power down manually:
+ WORKAROUND: Use kernel parameter:
+ intel_idle.max_cstate=1
  
- 1. ALT + F2, type xkill + ENTER. 
+ The following sequence doesn't work, I have to power down manually:
+ 1. ALT + F2, type xkill + ENTER.
  2. Press Alt+Ctrl+F1.
  3. While holding Alt and the SysReq (Print Screen) keys, type REISUB.
- 
- Last time I was only viewing a Youtube video using Firefox. I checked
- some log files but I couldn't find anything suspicious.
- 
- Any ideas?
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  dnaranjor   1503 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  dnaranjor   1503 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 16 09:00:34 2016
  HibernationDevice: RESUME=UUID=5023d49a-acd1-475f-8593-d3da289e4859
  InstallationDate: Installed on 2016-06-02 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Acer Aspire ES1-411
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=e6ddc4d0-aaa8-4e28-9d68-6b37358246b6 ro quiet splash reboot=pci vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-24-generic N/A
-  linux-backports-modules-4.4.0-24-generic  N/A
-  linux-firmware                            1.157
+  linux-restricted-modules-4.4.0-24-generic N/A
+  linux-backports-modules-4.4.0-24-generic  N/A
+  linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA42_BM
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd12/10/2014:svnAcer:pnAspireES1-411:pvrV1.08:rvnAcer:rnEA42_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-411
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1593226

Title:
  [Acer Aspire ES1-411] Ubuntu freezes occasionally

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Last time I was only viewing a Youtube video using Firefox and it
  freezes. Similar report:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723

  WORKAROUND: Use kernel parameter:
  intel_idle.max_cstate=1

  The following sequence doesn't work, I have to power down manually:
  1. ALT + F2, type xkill + ENTER.
  2. Press Alt+Ctrl+F1.
  3. While holding Alt and the SysReq (Print Screen) keys, type REISUB.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dnaranjor   1503 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 16 09:00:34 2016
  HibernationDevice: RESUME=UUID=5023d49a-acd1-475f-8593-d3da289e4859
  InstallationDate: Installed on 2016-06-02 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Acer Aspire ES1-411
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=e6ddc4d0-aaa8-4e28-9d68-6b37358246b6 ro quiet splash reboot=pci vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA42_BM
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd12/10/2014:svnAcer:pnAspireES1-411:pvrV1.08:rvnAcer:rnEA42_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-411
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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