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[Bug 1593925] Re: Touchpad not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Vinayak Tantia <tantia.vinayak1@xxxxxxxxx>
Date: Sun, 03 Jul 2016 16:53:46 -0000
Reply-to: Bug 1593925 <1593925@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
It has been fixed by updated the kernel to 4.2. Thank you everyone for helping me out.
@joseph, Where should I change the status to kernel-fixed upstream?

** Description changed:

  Model: Inspiron 5547
  Manufacturer
  
  After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  vinayak    2515 F.... pulseaudio
-  /dev/snd/controlC0:  vinayak    2515 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  vinayak    2515 F.... pulseaudio
+  /dev/snd/controlC0:  vinayak    2515 F.... pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
-    Mixer name	: 'Intel Haswell HDMI'
-    Components	: 'HDA:80862807,80860101,00100000'
-    Controls      : 21
-    Simple ctrls  : 3
+  Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
+    Mixer name	: 'Intel Haswell HDMI'
+    Components	: 'HDA:80862807,80860101,00100000'
+    Controls      : 21
+    Simple ctrls  : 3
  Card1.Amixer.info:
-  Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
-    Mixer name	: 'Realtek ALC255'
-    Components	: 'HDA:10ec0255,10280640,00100002'
-    Controls      : 26
-    Simple ctrls  : 13
+  Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
+    Mixer name	: 'Realtek ALC255'
+    Components	: 'HDA:10ec0255,10280640,00100002'
+    Controls      : 26
+    Simple ctrls  : 13
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
  InstallationDate: Installed on 2014-12-29 (536 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-86-generic N/A
-  linux-backports-modules-3.13.0-86-generic  N/A
-  linux-firmware                             1.127.22
+  linux-restricted-modules-3.13.0-86-generic N/A
+  linux-backports-modules-3.13.0-86-generic  N/A
+  linux-firmware                             1.127.22
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-86-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
  _MarkForUpload: True
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0CHTC2
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

-- 
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https://bugs.launchpad.net/bugs/1593925

Title:
  Touchpad not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Model: Inspiron 5547
  Manufacturer

  After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vinayak    2515 F.... pulseaudio
   /dev/snd/controlC0:  vinayak    2515 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 21
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
     Mixer name	: 'Realtek ALC255'
     Components	: 'HDA:10ec0255,10280640,00100002'
     Controls      : 26
     Simple ctrls  : 13
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
  InstallationDate: Installed on 2014-12-29 (536 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-86-generic N/A
   linux-backports-modules-3.13.0-86-generic  N/A
   linux-firmware                             1.127.22
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-86-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
  _MarkForUpload: True
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0CHTC2
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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References

[Bug 1593925] [NEW] Touchpad not working
From: Vinayak Tantia, 2016-06-18