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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

 

Per penalvch's recommendation :

Installed latest upstream kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc6-yakkety/
and booted.
Still exhibits bug
dmesg :

[   28.340550] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[   28.362325] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab24
[   28.362329] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   28.362331] usb 2-1: Product: BUP Slim BK
[   28.362332] usb 2-1: Manufacturer: Seagate
[   28.362333] usb 2-1: SerialNumber: NA7LYM08


I also tried enabling uas from the modprobe.d/ blacklist.conf, per google searching.
It gets further but still will not mount the drive
I confirmed this behavior is consistent with with rc3 and 4.4.0-24.

[   88.574108] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[   88.595434] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab24
[   88.595440] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   88.595443] usb 2-1: Product: BUP Slim BK
[   88.595444] usb 2-1: Manufacturer: Seagate
[   88.595446] usb 2-1: SerialNumber: NA7LYM08
[   88.626473] scsi host33: uas
[   88.626755] usbcore: registered new interface driver uas
[   88.628897] scsi 33:0:0:0: Direct-Access     Seagate  BUP Slim BK      0302 PQ: 0 ANSI: 6
[   88.655532] sd 33:0:0:0: Attached scsi generic sg4 type 0
[   88.656083] sd 33:0:0:0: [sdd] Spinning up disk...
[   89.682395] .ready
[   89.683600] sd 33:0:0:0: [sdd] 3907029167 512-byte logical blocks: (2.00 TB/1.82 TiB)
[   89.683605] sd 33:0:0:0: [sdd] 4096-byte physical blocks
[   90.882771] sd 33:0:0:0: [sdd] Write Protect is off
[   90.882779] sd 33:0:0:0: [sdd] Mode Sense: 4f 00 00 00
[   90.883914] sd 33:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[   90.885177] sd 33:0:0:0: tag#0 data cmplt err -71 uas-tag 1 inflight: CMD 
[   90.885183] sd 33:0:0:0: tag#0 CDB: Inquiry 12 01 00 00 40 00
[  121.937783] sd 33:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD 
[  121.937792] sd 33:0:0:0: tag#0 CDB: Inquiry 12 01 00 00 40 00
[  121.937909] scsi host33: uas_eh_bus_reset_handler start
[  122.052871] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[  122.194535] usb 2-1: device firmware changed
[  124.818870] usb usb2-port1: Could not disable after 2000 ms
[  124.819015] scsi host33: uas_post_reset: alloc streams error -19 after reset
[  124.819210] usb 2-1: USB disconnect, device number 2
[  130.770888] EXT4-fs (sdc1): recovery complete
[  130.770993] EXT4-fs (sdc1): mounted filesystem with ordered data mode. Opts: (null)
[  132.966110] EXT4-fs (sdc3): mounted filesystem with ordered data mode. Opts: (null)

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https://bugs.launchpad.net/bugs/1591521

Title:
  Kernel Does not recognize some USB 3.0 hard drives

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Connecting USB 3.0 external drive does not mount seems to choke at kernel level dmesg shows incomplete loading, never gets a device assigned.
  look at usb 4-1 in dmesg

  
  Running on 16,04 latest on vmware fusion on an apple mac book pro,
  confirmed works correctly in ubuntu 14.04 on vm AND vanilla kernel 4.4.13, 
  confirmed bug on different HW with kernel 4.4.10 imac arch linux bare metal

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       1836 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Jun 11 07:31:18 2016
  HibernationDevice: RESUME=UUID=814c9f61-7a4e-43bf-8a22-32628d812842
  InstallationDate: Installed on 2014-07-20 (691 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  IwConfig:
   ens33     no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcFB: 0 svgadrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=7828d00a-d744-4ecf-a5f4-9f6fe0006ff6 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-05-19 (22 days ago)
  dmi.bios.date: 07/02/2015
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.

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References