kernel-packages team mailing list archive

["jkeelercox@xxxxxxxxx" <jkeelercox@xxxxxxxxx>]

Using Ubuntu 14.04 : kernel 3.13.0-24 successfully mounts the drive.

In the original post : "This works correctly in Ubuntu 14.04 on a VM and vanilla kernel 4.4.13."
Should have read : "This works correctly in Ubuntu 14.04 on a VM using kernel 3.13.0-24.
Another data point, possibly relevant, in a different HW configuration (No VM, older 2010 Apple iMAC, USB 2.0 logic board, same Hard Drive):  Arch Linux using kernel 4.4.10 showed the bug, but upgrading to Arch kernel 4.4.13 remedied the issue"

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1591521

Title:
  Kernel Does not recognize some USB 3.0 hard drives

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Running Ubuntu 16,04 in VMware Fusion on an Apple Mac Book Pro, when
  connecting a USB 3.0 external drive it does not mount. It seems to
  choke at the kernel level. dmesg shows incomplete loading, and never
  gets a device assigned.

  This works correctly in Ubuntu 14.04 on a VM and vanilla kernel
  4.4.13.

  Confirmed bug on different HW with kernel 4.4.10 imac arch linux bare
  metal

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       1836 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Jun 11 07:31:18 2016
  HibernationDevice: RESUME=UUID=814c9f61-7a4e-43bf-8a22-32628d812842
  InstallationDate: Installed on 2014-07-20 (691 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  IwConfig:
   ens33     no wireless extensions.

   lo        no wireless extensions.
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcFB: 0 svgadrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=7828d00a-d744-4ecf-a5f4-9f6fe0006ff6 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-05-19 (22 days ago)
  dmi.bios.date: 07/02/2015
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1591521/+subscriptions