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[Bug 1234717] [NEW] [ASUSTeK COMPUTER INC. Q501LA] suspend/resume failure

 

Public bug reported:

failed to come back from suspend

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-11-generic 3.11.0-11.17
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
Uname: Linux 3.11.0-11-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  benjamin   1916 F.... pulseaudio
 /dev/snd/controlC0:  benjamin   1916 F.... pulseaudio
Date: Thu Oct  3 08:23:34 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=f949cf8f-2ed2-483b-b7fd-6c21a1eb6324
InstallationDate: Installed on 2013-08-22 (41 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK COMPUTER INC. Q501LA
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=9fdaf15a-6efa-4d14-9e39-2951c1d05d27 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-11-generic N/A
 linux-backports-modules-3.11.0-11-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
StagingDrivers: rts5139
Title: [ASUSTeK COMPUTER INC. Q501LA] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 05/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q501LA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Q501LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.205:bd05/10/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: Q501LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume saucy staging suspend

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https://bugs.launchpad.net/bugs/1234717

Title:
  [ASUSTeK COMPUTER INC. Q501LA] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  failed to come back from suspend

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-11-generic 3.11.0-11.17
  ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
  Uname: Linux 3.11.0-11-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  benjamin   1916 F.... pulseaudio
   /dev/snd/controlC0:  benjamin   1916 F.... pulseaudio
  Date: Thu Oct  3 08:23:34 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=f949cf8f-2ed2-483b-b7fd-6c21a1eb6324
  InstallationDate: Installed on 2013-08-22 (41 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK COMPUTER INC. Q501LA
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=9fdaf15a-6efa-4d14-9e39-2951c1d05d27 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-11-generic N/A
   linux-backports-modules-3.11.0-11-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  StagingDrivers: rts5139
  Title: [ASUSTeK COMPUTER INC. Q501LA] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/10/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Q501LA.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Q501LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.205:bd05/10/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: Q501LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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