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["Robert van G." <1144000@xxxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "ProcInterrupts.txt"
   https://bugs.launchpad.net/bugs/1144000/+attachment/3862597/+files/ProcInterrupts.txt

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https://bugs.launchpad.net/bugs/1144000

Title:
  [Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2
  Generic Mouse

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My Synaptics touchpad is detected as a PS/2 Generic Mouse on Ubuntu 12.10 on my Dell Inspiron 7720 (17R SE).
  It only has the functionality of a generic mouse (movement, left clik, right click) and no scrolling or multitouch.

  $ lsb_release -rd
  Description:	Ubuntu 12.10
  Release:	12.10

  I will attach other relevant info to this bugreport in a sec.

  More info on hw:
  http://www.ubuntu.com/certification/hardware/201202-10606/components/

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Mon Mar  4 10:36:49 2013
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  DkmsStatus: psmouse, 3.5.0: added
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0578]
   NVIDIA Corporation GK107 [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0578]
  InstallationDate: Installed on 2013-02-18 (13 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Inspiron 7720
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 04M3YM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd12/18/2012:svnDellInc.:pnInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Inspiron 7720
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.8.6-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dex        2352 F.... pulseaudio
  CurrentDmesg:
   
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=bf562d52-52b6-4bb6-8caa-373e97da0914
  InstallationDate: Installed on 2013-02-18 (229 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Dell System Inspiron 7720
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-11-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-11-generic N/A
   linux-backports-modules-3.11.0-11-generic  N/A
   linux-firmware                             1.116
  StagingDrivers: rts5139
  Tags:  saucy staging
  Uname: Linux 3.11.0-11-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-06 (0 days ago)
  UserGroups:
   
  dmi.bios.date: 05/17/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 04M3YM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd05/17/2013:svnDellInc.:pnDellSystemInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron 7720
  dmi.sys.vendor: Dell Inc.

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