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[Bug 1237204] [NEW] Microsoft Natural Keyboard not recognized by drivers in kernel 3.2.0-54.82

 

Public bug reported:

This worked fine with the previous kernel, 3.2.0-53.81, on the same
hardware.

I have included a dmesg output of 3.2.0-54.82 showing the lack of
detection of the keyboard. If it was possible to attach more than one
file, I would also have included a dmesg output of successful MS Natural
4000 Keyboard detection during a 3.2.0-53.81 kernel boot.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-54-generic 3.2.0-54.82
ProcVersionSignature: Ubuntu 3.2.0-53.81-generic 3.2.50
Uname: Linux 3.2.0-53-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ppanon     3205 F.... pulseaudio
 /dev/snd/controlC0:  ppanon     3205 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfdff4000 irq 16'
   Mixer name	: 'Realtek ALC889'
   Components	: 'HDA:10ec0889,1458a132,00100004'
   Controls      : 47
   Simple ctrls  : 23
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfddfc000 irq 45'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100000'
   Controls      : 6
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct  8 22:12:23 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=0428dbea-4209-4d21-9e1f-e3e7895eba6f
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
IwConfig:
 lo        no wireless extensions.
 
 eth1      no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-990FXA-UD3
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-53-generic root=/dev/mapper/RaidVol1-LogRoot ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-53-generic N/A
 linux-backports-modules-3.2.0-53-generic  N/A
 linux-firmware                            1.79.6
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-04-28 (528 days ago)
WifiSyslog:
 
dmi.bios.date: 05/30/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8
dmi.board.name: GA-990FXA-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd05/30/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-990FXA-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-990FXA-UD3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug precise running-unity

** Attachment added: "dmesg output without Microsoft Natural 4000 Keyboard being detected"
   https://bugs.launchpad.net/bugs/1237204/+attachment/3868306/+files/dmesg.2.gz

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https://bugs.launchpad.net/bugs/1237204

Title:
  Microsoft Natural Keyboard not recognized by drivers in kernel
  3.2.0-54.82

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This worked fine with the previous kernel, 3.2.0-53.81, on the same
  hardware.

  I have included a dmesg output of 3.2.0-54.82 showing the lack of
  detection of the keyboard. If it was possible to attach more than one
  file, I would also have included a dmesg output of successful MS
  Natural 4000 Keyboard detection during a 3.2.0-53.81 kernel boot.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-54-generic 3.2.0-54.82
  ProcVersionSignature: Ubuntu 3.2.0-53.81-generic 3.2.50
  Uname: Linux 3.2.0-53-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ppanon     3205 F.... pulseaudio
   /dev/snd/controlC0:  ppanon     3205 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfdff4000 irq 16'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,1458a132,00100004'
     Controls      : 47
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfddfc000 irq 45'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Tue Oct  8 22:12:23 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=0428dbea-4209-4d21-9e1f-e3e7895eba6f
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. GA-990FXA-UD3
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-53-generic root=/dev/mapper/RaidVol1-LogRoot ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-53-generic N/A
   linux-backports-modules-3.2.0-53-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-04-28 (528 days ago)
  WifiSyslog:
   
  dmi.bios.date: 05/30/2012
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: GA-990FXA-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd05/30/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-990FXA-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-990FXA-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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