kernel-packages team mailing list archive

["Janos G. Komaromi" <jankom@xxxxxxxxxxx>]

Christopher, one more thing: I have installed the same 13.04 xubuntu
(Raring) on my Acer 64 bit laptop, using a USB stick as the root
filesystem. When I connect the laptop to the same scanner it works. I
checked the kernel and it is 3.8.0.31.

Well, this is a mystery, since my PC on which the scanner does not work
is fully updated and yet the kernel is 3.8.0-19, as previously noted in
this bug comment thread. So how come it was not updated to .31?

OK, let that be a separate problem.

So I was encouraged and wiped out my installation on the PC,
repartitionad the hard drive and installed again 13.04 using the same
DVD as I used before or used for the laptop. Installation. This new
virgin installation, went well, and updated itself completely. Checked
kernel, now it is the same as on laptop, that is .31.

Fine, so I tried to scan, and it is the same problem, scanner not
recognized.

I guess, this test suggest that the problem is with kernel
configuration. Apparently, because of the two different hardwares
(laptop and my PC) some of the modules are not included in the kernel
configuration. My Acer laptop can run the scanner without those modules,
but my PC cannot.

This, to me, makes it even more important to test .29 kernel on my PC
which worked on Ubuntu live CD (not xubuntu). If I have to bisect I
would only have to bisect between 29 and 31. Better yet, if I can run a
diff between 29 and 31 kernel configurations I may be able to discover
what is the problem with accessing the scanner.

Summary:

I still need to know how to load .29 kernel in my xubuntu so that I can
test it before further research or bisect.

Thank you or anybody else reading this.

Janos

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3396 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20'
     Mixer name	: 'Realtek ALC650E'
     Components	: 'AC97a:414c4722'
     Controls      : 50
     Simple ctrls  : 33
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
   Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System Manufacturer System Name
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/26/2004
  dmi.bios.vendor: Award Software, Inc.
  dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002
  dmi.board.name: A7N266VM
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 7
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
  dmi.product.name: System Name
  dmi.product.version: System Version
  dmi.sys.vendor: System Manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions