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[Bug 1215589] HookError_cloud_archive.txt

 

apport information

** Attachment added: "HookError_cloud_archive.txt"
   https://bugs.launchpad.net/bugs/1215589/+attachment/3878762/+files/HookError_cloud_archive.txt

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https://bugs.launchpad.net/bugs/1215589

Title:
  Dell Latitude XT2 touchpad detected as ps/2 mouse in Ubuntu 13.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The included touchpad is detected as a ps/2 mouse, and it is
  impossible to set most standard touchpad options (edge/2 finger
  scrolling, etc)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-27-generic 3.8.0-27.40
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ntzrmtthihu777   7623 F.... pulseaudio
  Date: Thu Aug 22 13:59:38 2013
  HibernationDevice: RESUME=UUID=a27d4e3d-4f3f-476a-9cb2-82aace60278d
  InstallationDate: Installed on 2013-08-17 (5 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MachineType: Dell Inc. Latitude XT2
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=3b22ab0e-bb22-4095-b2d7-06e60144e8f9 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.asset.tag: DFPS423079
  dmi.board.name: 0M373P
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: DFPS423079
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude XT2
  dmi.sys.vendor: Dell Inc.
  ---
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2742 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130908)
  MachineType: Dell Inc. Latitude XT2
  MarkForUpload: True
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz.efi boot=casper iso-scan/filename=/saucy-desktop-amd64.iso noprompt noeject
  ProcVersionSignature: Ubuntu 3.11.0-5.11-generic 3.11.0
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-5-generic N/A
   linux-backports-modules-3.11.0-5-generic  N/A
   linux-firmware                            1.113
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-5-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.asset.tag: DFPS423079
  dmi.board.name: 0M373P
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: DFPS423079
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude XT2
  dmi.sys.vendor: Dell Inc.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2794 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
     Mixer name : 'IDT 92HD71B7X'
     Components : 'HDA:111d76b2,10280252,00100302'
     Controls      : 20
     Simple ctrls  : 12
  DistroRelease: Ubuntu 10.04
  LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  MachineType: Dell Inc. Latitude XT2
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz boot=casper iso-scan/filename=/boot/iso/hostname-10.04-desktop-amd64.iso noprompt noeject
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Regression: No
  RelatedPackageVersions: linux-firmware 1.34
  Reproducible: Yes
  Tags: lucid  needs-upstream-testing
  Uname: Linux 2.6.32-21-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 06/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.asset.tag: DFPS423079
  dmi.board.name: 0M373P
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: DFPS423079
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude XT2
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-10-15 (0 days ago)
  InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-10-15 (0 days ago)
  InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-10-15 (0 days ago)
  InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MarkForUpload: True
  Package: linux-image-generic 3.8.0.19.35
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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