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Message #21828
[Bug 1215589] HookError_cloud_archive.txt
apport information
** Attachment added: "HookError_cloud_archive.txt"
https://bugs.launchpad.net/bugs/1215589/+attachment/3878762/+files/HookError_cloud_archive.txt
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https://bugs.launchpad.net/bugs/1215589
Title:
Dell Latitude XT2 touchpad detected as ps/2 mouse in Ubuntu 13.04
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The included touchpad is detected as a ps/2 mouse, and it is
impossible to set most standard touchpad options (edge/2 finger
scrolling, etc)
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ntzrmtthihu777 7623 F.... pulseaudio
Date: Thu Aug 22 13:59:38 2013
HibernationDevice: RESUME=UUID=a27d4e3d-4f3f-476a-9cb2-82aace60278d
InstallationDate: Installed on 2013-08-17 (5 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MachineType: Dell Inc. Latitude XT2
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=3b22ab0e-bb22-4095-b2d7-06e60144e8f9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-27-generic N/A
linux-backports-modules-3.8.0-27-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.asset.tag: DFPS423079
dmi.board.name: 0M373P
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: DFPS423079
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude XT2
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.12.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2742 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130908)
MachineType: Dell Inc. Latitude XT2
MarkForUpload: True
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz.efi boot=casper iso-scan/filename=/saucy-desktop-amd64.iso noprompt noeject
ProcVersionSignature: Ubuntu 3.11.0-5.11-generic 3.11.0
RelatedPackageVersions:
linux-restricted-modules-3.11.0-5-generic N/A
linux-backports-modules-3.11.0-5-generic N/A
linux-firmware 1.113
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-5-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.asset.tag: DFPS423079
dmi.board.name: 0M373P
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: DFPS423079
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude XT2
dmi.sys.vendor: Dell Inc.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2794 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
Mixer name : 'IDT 92HD71B7X'
Components : 'HDA:111d76b2,10280252,00100302'
Controls : 20
Simple ctrls : 12
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Dell Inc. Latitude XT2
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz boot=casper iso-scan/filename=/boot/iso/hostname-10.04-desktop-amd64.iso noprompt noeject
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.asset.tag: DFPS423079
dmi.board.name: 0M373P
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: DFPS423079
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd06/19/2013:svnDellInc.:pnLatitudeXT2:pvr:rvnDellInc.:rn0M373P:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude XT2
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-10-15 (0 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: raring
Uname: Linux 3.12.0-031200rc4-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-10-15 (0 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: raring
Uname: Linux 3.12.0-031200rc4-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-10-15 (0 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MarkForUpload: True
Package: linux-image-generic 3.8.0.19.35
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: raring
Uname: Linux 3.12.0-031200rc4-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
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