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[Bug 1240795] [NEW] [SVT141A11W] USB 2.0 ports not working with any USB device

 

Public bug reported:

Sony VaioT Series Ultrabook (SVT141A11W) laptap USB 2.0 ports not
working. It works for USB charging as I can charge my phone using USB
port nothing happens when I plugin mouse or other USB devices.  USB 3.0
works perfectly.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  raj        5744 F.... pulseaudio
Date: Thu Oct 17 09:54:50 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=4679cc16-326e-4131-b20a-d2e882ebaf89
InstallationDate: Installed on 2013-02-10 (248 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Sony Corporation SVT14116PNS
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=862491ac-c8ae-434d-a6ab-e3c93d5a6eb4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-16 (0 days ago)
dmi.bios.date: 08/23/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0140D4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0140D4:bd08/23/2012:svnSonyCorporation:pnSVT14116PNS:pvrC904BGAY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVT14116PNS
dmi.product.version: C904BGAY
dmi.sys.vendor: Sony Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

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https://bugs.launchpad.net/bugs/1240795

Title:
  [SVT141A11W] USB 2.0 ports not working with any USB device

Status in “linux” package in Ubuntu:
  New

Bug description:
  Sony VaioT Series Ultrabook (SVT141A11W) laptap USB 2.0 ports not
  working. It works for USB charging as I can charge my phone using USB
  port nothing happens when I plugin mouse or other USB devices.  USB
  3.0 works perfectly.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  raj        5744 F.... pulseaudio
  Date: Thu Oct 17 09:54:50 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=4679cc16-326e-4131-b20a-d2e882ebaf89
  InstallationDate: Installed on 2013-02-10 (248 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Sony Corporation SVT14116PNS
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=862491ac-c8ae-434d-a6ab-e3c93d5a6eb4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-16 (0 days ago)
  dmi.bios.date: 08/23/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0140D4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0140D4:bd08/23/2012:svnSonyCorporation:pnSVT14116PNS:pvrC904BGAY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVT14116PNS
  dmi.product.version: C904BGAY
  dmi.sys.vendor: Sony Corporation

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