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[Bug 1237296] Re: ath9k QCA9565/AR9565/QCWB335 Bluetooth not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Joshua Richenhagen <1237296@xxxxxxxxxxxxxxxxxx>
Date: Mon, 21 Oct 2013 09:56:23 -0000
Reply-to: Bug 1237296 <1237296@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Description changed:

  Hello,
  
  I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of the
  shine new Haswell hardware I choose to install Ubuntu 13.10 Beta 2.
  
  This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
  4.0 combination adapter, Wireless is working fine. But Bluetooth
  doesn't, it seems to be successfully deteced but I can't see any other
  Bluetooth devices and they can't see me too.
  
  Yours sincerly
  Joshua
  --- 
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  joshua     1348 F.... pulseaudio
+  /dev/snd/controlC0:  joshua     1348 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ InstallationDate: Installed on 2013-10-12 (8 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
+ MachineType: Acer Aspire E1-572
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=de_DE
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 05/21/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.04
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA50_HW
+ dmi.board.vendor: Acer
+ dmi.board.version: V2.04
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire E1-572
+ dmi.product.version: V2.04
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1237296/+attachment/3885992/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1237296

Title:
  ath9k QCA9565/AR9565/QCWB335 Bluetooth not working

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of
  the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta
  2.

  This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
  4.0 combination adapter, Wireless is working fine. But Bluetooth
  doesn't, it seems to be successfully deteced but I can't see any other
  Bluetooth devices and they can't see me too.

  Yours sincerly
  Joshua
  --- 
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  joshua     1348 F.... pulseaudio
   /dev/snd/controlC0:  joshua     1348 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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