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[Bug 1244716] Re: Trackpad not detected; Asus K55N (AMD)

 

Jeremy Foote, the next step is to bisect from the prior release to Saucy
in order to identify the offending commit. Could you please do this
following https://wiki.ubuntu.com/Kernel/KernelBisection ?

** Tags added: latest-bios-217

** Tags removed: kernel-unable-to-test-upstream
** Tags added: kernel-unable-to-test-upstream-v3.12-rc6

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1244716

Title:
  Trackpad not detected; Asus K55N (AMD)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Following upgrade to 13.10 my trackpad was working fine, but I had
  been having suspend issues. Apparently, last time I closed the lid on
  the laptop, it didn't suspend, as when I retrieved it today, it was
  dead. After starting the computer, the trackpad was no longer working.

  I do not think that this was following a kernel upgrade, but the page
  at https://wiki.ubuntu.com/DebuggingTouchpadDetection suggested that
  non-detection is a kernel issue. I don't really know much about kernel
  bug reporting, so forgive me if I'm doing anything wrong. :)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19 [modified: boot/vmlinuz-3.11.0-12-generic]
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jeremy     1933 F.... pulseaudio
   /dev/snd/controlC0:  jeremy     1933 F.... pulseaudio
  Date: Fri Oct 25 09:10:26 2013
  HibernationDevice: RESUME=UUID=5249f486-fcac-4cc6-9289-34125a4b4f1f
  InstallationDate: Installed on 2013-10-21 (4 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. K55N
  MarkForUpload: True
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55N
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55N
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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