kernel-packages team mailing list archive

[Jeremy Foote <1244716@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Following upgrade to 13.10 my trackpad was working fine, but I had been
having suspend issues. Apparently, last time I closed the lid on the
laptop, it didn't suspend, as when I retrieved it today, it was dead.
After starting the computer, the trackpad was no longer working.

I do not think that this was following a kernel upgrade, but the page at
https://wiki.ubuntu.com/DebuggingTouchpadDetection suggested that non-
detection is a kernel issue. I don't really know much about kernel bug
reporting, so forgive me if I'm doing anything wrong. :)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19 [modified: boot/vmlinuz-3.11.0-12-generic]
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jeremy     1933 F.... pulseaudio
 /dev/snd/controlC0:  jeremy     1933 F.... pulseaudio
Date: Fri Oct 25 09:10:26 2013
HibernationDevice: RESUME=UUID=5249f486-fcac-4cc6-9289-34125a4b4f1f
InstallationDate: Installed on 2013-10-21 (4 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: ASUSTeK COMPUTER INC. K55N
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/07/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 217
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K55N
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K55N
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "devices"
   https://bugs.launchpad.net/bugs/1244716/+attachment/3891240/+files/devices

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https://bugs.launchpad.net/bugs/1244716

Title:
  Trackpad not detected; Asus K55N (AMD)

Status in “linux” package in Ubuntu:
  New

Bug description:
  Following upgrade to 13.10 my trackpad was working fine, but I had
  been having suspend issues. Apparently, last time I closed the lid on
  the laptop, it didn't suspend, as when I retrieved it today, it was
  dead. After starting the computer, the trackpad was no longer working.

  I do not think that this was following a kernel upgrade, but the page
  at https://wiki.ubuntu.com/DebuggingTouchpadDetection suggested that
  non-detection is a kernel issue. I don't really know much about kernel
  bug reporting, so forgive me if I'm doing anything wrong. :)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19 [modified: boot/vmlinuz-3.11.0-12-generic]
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jeremy     1933 F.... pulseaudio
   /dev/snd/controlC0:  jeremy     1933 F.... pulseaudio
  Date: Fri Oct 25 09:10:26 2013
  HibernationDevice: RESUME=UUID=5249f486-fcac-4cc6-9289-34125a4b4f1f
  InstallationDate: Installed on 2013-10-21 (4 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. K55N
  MarkForUpload: True
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55N
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55N
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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