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[Bug 1071014] Re: Nokia CS-17 mobile broadband doesn't work anymore

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This behavior was with current 13.10.

** Tags added: apport-collected

** Description changed:

  Steps to reproduce:
  
  Plug in Nokia CS-17 USB mobile broadband.
  
  What should happen:
  
  The modem should be detected and the user should be able to configure
  the mobile broadband connection.
  
  What happens instead:
  
  Absolutely nothing.
  
  -------------------------------------------
  
  Kernel log when the device is connected:
  
  [381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
  [381116.368757] scsi8 : usb-storage 1-1.1:1.0
  [381117.365941] scsi 8:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
  [381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
  [381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
  [381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.449799] sr: Sense Key : Hardware Error [current] 
  [381117.449807] sr: Add. Sense: No additional sense information
  [381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.553446] sr: Sense Key : Hardware Error [current] 
  [381117.553457] sr: Add. Sense: No additional sense information
  
  Output of sudo usb-devices:
  
  T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  6 Spd=480 MxCh= 0
  D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
  P:  Vendor=0421 ProdID=0622 Rev=00.01
  S:  Manufacturer=Nokia
  S:  Product=Nokia Datacard
  S:  SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
  C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
  I:  If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: amd64
  Date: Wed Oct 24 23:25:16 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  jussil    10080 F.... pulseaudio
+  /dev/snd/controlC1:  jussil    10080 F.... pulseaudio
+  /dev/snd/controlC0:  jussil    10080 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca
+ InstallationDate: Installed on 2013-10-20 (7 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: System manufacturer P5QL PRO
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
+ RfKill:
+  
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 07/01/2009
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1004
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: P5QL PRO
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: P5QL PRO
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

-- 
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https://bugs.launchpad.net/bugs/1071014

Title:
  Nokia CS-17 mobile broadband doesn't work anymore

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:

  Plug in Nokia CS-17 USB mobile broadband.

  What should happen:

  The modem should be detected and the user should be able to configure
  the mobile broadband connection.

  What happens instead:

  Absolutely nothing.

  -------------------------------------------

  Kernel log when the device is connected:

  [381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
  [381116.368757] scsi8 : usb-storage 1-1.1:1.0
  [381117.365941] scsi 8:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
  [381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
  [381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
  [381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.449799] sr: Sense Key : Hardware Error [current] 
  [381117.449807] sr: Add. Sense: No additional sense information
  [381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.553446] sr: Sense Key : Hardware Error [current] 
  [381117.553457] sr: Add. Sense: No additional sense information

  Output of sudo usb-devices:

  T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  6 Spd=480 MxCh= 0
  D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
  P:  Vendor=0421 ProdID=0622 Rev=00.01
  S:  Manufacturer=Nokia
  S:  Product=Nokia Datacard
  S:  SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
  C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
  I:  If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: amd64
  Date: Wed Oct 24 23:25:16 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  jussil    10080 F.... pulseaudio
   /dev/snd/controlC1:  jussil    10080 F.... pulseaudio
   /dev/snd/controlC0:  jussil    10080 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca
  InstallationDate: Installed on 2013-10-20 (7 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: System manufacturer P5QL PRO
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/01/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1004
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5QL PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5QL PRO
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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