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Message #24586
[Bug 1071014] Re: Nokia CS-17 mobile broadband doesn't work anymore
Jussi Lind, as per http://www.asus.com/Motherboards/P5QL_PRO/#support an
update is available for your BIOS (1004). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-1004
--
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https://bugs.launchpad.net/bugs/1071014
Title:
Nokia CS-17 mobile broadband doesn't work anymore
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Steps to reproduce:
Plug in Nokia CS-17 USB mobile broadband.
What should happen:
The modem should be detected and the user should be able to configure
the mobile broadband connection.
What happens instead:
Absolutely nothing.
-------------------------------------------
Kernel log when the device is connected:
[381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
[381116.368757] scsi8 : usb-storage 1-1.1:1.0
[381117.365941] scsi 8:0:0:0: CD-ROM Nokia Datacard CD-ROM 0001 PQ: 0 ANSI: 0
[381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
[381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
[381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
[381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
[381117.449799] sr: Sense Key : Hardware Error [current]
[381117.449807] sr: Add. Sense: No additional sense information
[381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
[381117.553446] sr: Sense Key : Hardware Error [current]
[381117.553457] sr: Add. Sense: No additional sense information
Output of sudo usb-devices:
T: Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 6 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=0421 ProdID=0622 Rev=00.01
S: Manufacturer=Nokia
S: Product=Nokia Datacard
S: SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
Uname: Linux 3.2.0-31-generic x86_64
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Wed Oct 24 23:25:16 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: usb-modeswitch
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: jussil 10080 F.... pulseaudio
/dev/snd/controlC1: jussil 10080 F.... pulseaudio
/dev/snd/controlC0: jussil 10080 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca
InstallationDate: Installed on 2013-10-20 (7 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: System manufacturer P5QL PRO
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
RfKill:
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 07/01/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1004
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5QL PRO
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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