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[Bug 1071014] Re: Nokia CS-17 mobile broadband doesn't work anymore

 

Jussi Lind, as per http://www.asus.com/Motherboards/P5QL_PRO/#support an
update is available for your BIOS (1004). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1004

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https://bugs.launchpad.net/bugs/1071014

Title:
  Nokia CS-17 mobile broadband doesn't work anymore

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:

  Plug in Nokia CS-17 USB mobile broadband.

  What should happen:

  The modem should be detected and the user should be able to configure
  the mobile broadband connection.

  What happens instead:

  Absolutely nothing.

  -------------------------------------------

  Kernel log when the device is connected:

  [381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
  [381116.368757] scsi8 : usb-storage 1-1.1:1.0
  [381117.365941] scsi 8:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
  [381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
  [381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
  [381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.449799] sr: Sense Key : Hardware Error [current] 
  [381117.449807] sr: Add. Sense: No additional sense information
  [381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.553446] sr: Sense Key : Hardware Error [current] 
  [381117.553457] sr: Add. Sense: No additional sense information

  Output of sudo usb-devices:

  T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  6 Spd=480 MxCh= 0
  D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
  P:  Vendor=0421 ProdID=0622 Rev=00.01
  S:  Manufacturer=Nokia
  S:  Product=Nokia Datacard
  S:  SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
  C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
  I:  If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: amd64
  Date: Wed Oct 24 23:25:16 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  jussil    10080 F.... pulseaudio
   /dev/snd/controlC1:  jussil    10080 F.... pulseaudio
   /dev/snd/controlC0:  jussil    10080 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca
  InstallationDate: Installed on 2013-10-20 (7 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: System manufacturer P5QL PRO
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/01/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1004
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5QL PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5QL PRO
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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