kernel-packages team mailing list archive

[Joshua Richenhagen <1245904@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When I tell my laptop to shutdown, after moving some dots from left to right, the ubuntu shutdown splash screen freezes and the laptop doesn't turn off.
--- 
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  joshua     1402 F.... pulseaudio
 /dev/snd/controlC1:  joshua     1402 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-10-29 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Acer Aspire E1-572
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=de_DE
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=e85a36d6-60a6-470c-b9fd-dc971e0a3466 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic  N/A
 linux-firmware                             1.116
Tags:  saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 05/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.04
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.04
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-collected saucy

** Tags added: apport-collected saucy

** Description changed:

- When I tell my laptop to shutdown, after moving some dots from left to
- right, the ubuntu shutdown splash screen freezes and the laptop doesn't
- turn off.
+ When I tell my laptop to shutdown, after moving some dots from left to right, the ubuntu shutdown splash screen freezes and the laptop doesn't turn off.
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  joshua     1402 F.... pulseaudio
+  /dev/snd/controlC1:  joshua     1402 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ InstallationDate: Installed on 2013-10-29 (0 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Acer Aspire E1-572
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=de_DE
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=e85a36d6-60a6-470c-b9fd-dc971e0a3466 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 05/21/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.04
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA50_HW
+ dmi.board.vendor: Acer
+ dmi.board.version: V2.04
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire E1-572
+ dmi.product.version: V2.04
+ dmi.sys.vendor: Acer

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1245904

Title:
  Acer Aspire E1-572 doesn't shutdown properly

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When I tell my laptop to shutdown, after moving some dots from left to right, the ubuntu shutdown splash screen freezes and the laptop doesn't turn off.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joshua     1402 F.... pulseaudio
   /dev/snd/controlC1:  joshua     1402 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-29 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=e85a36d6-60a6-470c-b9fd-dc971e0a3466 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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