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Message #25866
[Bug 1247480] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1247480
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
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https://bugs.launchpad.net/bugs/1247480
Title:
[K56CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
Status in “alsa-driver” package in Ubuntu:
New
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My headphone does not play any audio, but my laptop speakers do.
The laptop speakers mute when I plug in headphones, but then no audio plays.
Headphones doesn't work only if I reboot my notebook from Windows 8.
If I shutdown notebook and then boot it again, headphones work.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mixaill 1980 F.... pulseaudio
Date: Sun Nov 3 00:27:36 2013
InstallationDate: Installed on 2013-10-19 (14 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Встроенное аудио - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mixaill 1980 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: No sound at all
Title: [K56CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K56CB.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K56CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK56CB.205:bd03/13/2013:svnASUSTeKCOMPUTERINC.:pnK56CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK56CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K56CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References