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[Bug 1247480] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1247480

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  [K56CB, Realtek ALC270, Black Headphone Out, Right] No sound at all

Status in “alsa-driver” package in Ubuntu:
Status in “linux” package in Ubuntu:

Bug description:
  My headphone does not play any audio, but my laptop speakers do. 
  The laptop speakers mute when I plug in headphones, but then no audio plays.

  Headphones doesn't work only if I reboot my notebook from Windows 8.
  If I shutdown notebook and then boot it again, headphones work.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
   /dev/snd/controlC0:  mixaill    1980 F.... pulseaudio
  Date: Sun Nov  3 00:27:36 2013
  InstallationDate: Installed on 2013-10-19 (14 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Встроенное аудио - HDA Intel PCH
   /dev/snd/controlC0:  mixaill    1980 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Right
  Symptom_Type: No sound at all
  Title: [K56CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/13/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K56CB.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K56CB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK56CB.205:bd03/13/2013:svnASUSTeKCOMPUTERINC.:pnK56CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK56CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K56CB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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