← Back to team overview

kernel-packages team mailing list archive

[Bug 1159771] Re: Toshiba Portege R830-13C no backlight after resume from suspend

 

David Gerard, as per
http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an
update is available for your BIOS (4.10). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-4.10 needs-suspend-logs needs-upstream-
testing regression-potential

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9-rc4

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1159771

Title:
  Toshiba Portege R830-13C no backlight after resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Toshiba Portege R830-13C: laptop comes back from suspend, but with no
  backlight.

  I can slightly work around it with the script at
  http://www.refreshit.info/2013/03/solved-backlight-problem-after-
  suspend.html , but this is less than ideal (and I can't adjust the
  backlight after this).

  uname -a output:
  Linux lt14000 3.8.0-14-generic #24-Ubuntu SMP Fri Mar 22 19:45:03 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  This is a regression from Quantal on the same laptop, where the
  backlight came back after suspend - stuck at full brightness, not
  adjustable (so still not 100% functional).

  [Extra information for backlight bugs will be added next.]

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-14-generic 3.8.0-14.24
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  ApportVersion: 2.9.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fun        1687 F.... pulseaudio
  Date: Mon Mar 25 12:44:31 2013
  HibernationDevice: RESUME=UUID=a2e3beff-e8bf-4e96-8086-972314e2589e
  InstallationDate: Installed on 2012-09-21 (184 days ago)
  InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
  MachineType: TOSHIBA PORTEGE R830
  MarkForUpload: True
  ProcFB:
   0 inteldrmfb
   1 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=6331e1ea-703a-491e-8543-734c79f49ca3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-14-generic N/A
   linux-backports-modules-3.8.0-14-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2012-09-23 (183 days ago)
  dmi.bios.date: 01/24/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.60
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.60:bd01/24/2012:svnTOSHIBA:pnPORTEGER830:pvrPT321E-01E00YEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R830
  dmi.product.version: PT321E-01E00YEN
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159771/+subscriptions