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Message #26134
[Bug 1159771] Re: Toshiba Portege R830-13C no backlight after resume from suspend
David Gerard, as per
http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an
update is available for your BIOS (4.10). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-4.10 needs-suspend-logs needs-upstream-
testing regression-potential
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9-rc4
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https://bugs.launchpad.net/bugs/1159771
Title:
Toshiba Portege R830-13C no backlight after resume from suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Toshiba Portege R830-13C: laptop comes back from suspend, but with no
backlight.
I can slightly work around it with the script at
http://www.refreshit.info/2013/03/solved-backlight-problem-after-
suspend.html , but this is less than ideal (and I can't adjust the
backlight after this).
uname -a output:
Linux lt14000 3.8.0-14-generic #24-Ubuntu SMP Fri Mar 22 19:45:03 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
This is a regression from Quantal on the same laptop, where the
backlight came back after suspend - stuck at full brightness, not
adjustable (so still not 100% functional).
[Extra information for backlight bugs will be added next.]
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-14-generic 3.8.0-14.24
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic x86_64
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: fun 1687 F.... pulseaudio
Date: Mon Mar 25 12:44:31 2013
HibernationDevice: RESUME=UUID=a2e3beff-e8bf-4e96-8086-972314e2589e
InstallationDate: Installed on 2012-09-21 (184 days ago)
InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
MachineType: TOSHIBA PORTEGE R830
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=6331e1ea-703a-491e-8543-734c79f49ca3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-14-generic N/A
linux-backports-modules-3.8.0-14-generic N/A
linux-firmware 1.104
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2012-09-23 (183 days ago)
dmi.bios.date: 01/24/2012
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.60
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.60:bd01/24/2012:svnTOSHIBA:pnPORTEGER830:pvrPT321E-01E00YEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R830
dmi.product.version: PT321E-01E00YEN
dmi.sys.vendor: TOSHIBA
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