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[Bug 1159771] Re: Toshiba Portege R830-13C no backlight after resume from suspend

 

Christopher - thanks very much for your post. You should be unsurprised
to hear that I updated the BIOS and it made no difference.

I say you *should* be unsurprised, on the assumption you read the rest
of the bug. Because we know for sure (a) it works with a patch (b) that
Canonical used to have and (c) Canonical has since removed.

So your request was fundamentally asking me to jump through a hoop in
the hope you could close a bug, knowing very well it wouldn't actually
fix the (completely known) problem.

But I have jumped through your hoop and it didn't work. Next hoop?

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1159771

Title:
  Toshiba Portege R830-13C no backlight after resume from suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Toshiba Portege R830-13C: laptop comes back from suspend, but with no
  backlight.

  I can slightly work around it with the script at
  http://www.refreshit.info/2013/03/solved-backlight-problem-after-
  suspend.html , but this is less than ideal (and I can't adjust the
  backlight after this).

  uname -a output:
  Linux lt14000 3.8.0-14-generic #24-Ubuntu SMP Fri Mar 22 19:45:03 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  This is a regression from Quantal on the same laptop, where the
  backlight came back after suspend - stuck at full brightness, not
  adjustable (so still not 100% functional).

  [Extra information for backlight bugs will be added next.]

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-14-generic 3.8.0-14.24
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  ApportVersion: 2.9.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fun        1687 F.... pulseaudio
  Date: Mon Mar 25 12:44:31 2013
  HibernationDevice: RESUME=UUID=a2e3beff-e8bf-4e96-8086-972314e2589e
  InstallationDate: Installed on 2012-09-21 (184 days ago)
  InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
  MachineType: TOSHIBA PORTEGE R830
  MarkForUpload: True
  ProcFB:
   0 inteldrmfb
   1 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=6331e1ea-703a-491e-8543-734c79f49ca3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-14-generic N/A
   linux-backports-modules-3.8.0-14-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2012-09-23 (183 days ago)
  dmi.bios.date: 01/24/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.60
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.60:bd01/24/2012:svnTOSHIBA:pnPORTEGER830:pvrPT321E-01E00YEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R830
  dmi.product.version: PT321E-01E00YEN
  dmi.sys.vendor: TOSHIBA

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