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Message #27881
[Bug 1249719] [NEW] Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
Public bug reported:
Since 3.11.0-13-generic, I've been encountering the following kernel
oops. I can trigger it quite reliably by watching full-screen videos on
YouTube using google-chrome (Version 31.0.1650.48) for roughly 10
minutes. Once the oops happens, the system remains up, but certain
programs (like top) start hanging and a reboot is needed to restore full
functionality.
I've tried using 3.12.0-999-generic (3.12.0-999.201311080433), but get
the same problem there. I don't get the oops when booting into
3.11.0-12-generic, so I suspect the problem was introduced in
3.11.0-13-generic (especially since I see there were some changes made
related to the shmat system call).
Attached is the oops from dmesg. The EIP location and stack-trace are
identical for all the oops I've seen so far.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: rick 1421 F.... pulseaudio
/dev/snd/controlC1: rick 1421 F.... pulseaudio
/dev/snd/controlC0: rick 1421 F.... pulseaudio
Date: Sat Nov 9 23:24:33 2013
HibernationDevice: RESUME=UUID=0ad92a6e-2969-424f-b469-faaa9f2ec20f
InstallationDate: Installed on 2012-10-19 (387 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=cf7d6665-f4a9-4be8-a12d-c72a985ea5eb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-19 (22 days ago)
dmi.bios.date: 03/11/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd03/11/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug kernel-oops saucy
** Attachment added: "Oops message"
https://bugs.launchpad.net/bugs/1249719/+attachment/3904209/+files/oops-dmesg
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https://bugs.launchpad.net/bugs/1249719
Title:
Kernel oops - BUG: unable to handle kernel NULL pointer dereference at
0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
Status in “linux” package in Ubuntu:
New
Bug description:
Since 3.11.0-13-generic, I've been encountering the following kernel
oops. I can trigger it quite reliably by watching full-screen videos
on YouTube using google-chrome (Version 31.0.1650.48) for roughly 10
minutes. Once the oops happens, the system remains up, but certain
programs (like top) start hanging and a reboot is needed to restore
full functionality.
I've tried using 3.12.0-999-generic (3.12.0-999.201311080433), but get
the same problem there. I don't get the oops when booting into
3.11.0-12-generic, so I suspect the problem was introduced in
3.11.0-13-generic (especially since I see there were some changes made
related to the shmat system call).
Attached is the oops from dmesg. The EIP location and stack-trace are
identical for all the oops I've seen so far.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: rick 1421 F.... pulseaudio
/dev/snd/controlC1: rick 1421 F.... pulseaudio
/dev/snd/controlC0: rick 1421 F.... pulseaudio
Date: Sat Nov 9 23:24:33 2013
HibernationDevice: RESUME=UUID=0ad92a6e-2969-424f-b469-faaa9f2ec20f
InstallationDate: Installed on 2012-10-19 (387 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=cf7d6665-f4a9-4be8-a12d-c72a985ea5eb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-19 (22 days ago)
dmi.bios.date: 03/11/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd03/11/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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Follow ups
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-12-05
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-12-05
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-12-02
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-12-02
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-26
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-25
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-21
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-21
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-20
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-20
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-20
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-19
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-18
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-16
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-15
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-15
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-12
-
[Bug 1249719] Re: Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Joseph Salisbury, 2013-11-12
-
[Bug 1249719] Status changed to Confirmed
From: Brad Figg, 2013-11-10
-
[Bug 1249719] [NEW] Kernel oops - BUG: unable to handle kernel NULL pointer dereference at 0000000000000030; IP: [<ffffffff811c07c7>] touch_atime+0x17/0x140
From: Rick Lavoie, 2013-11-10
References