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[Bug 1239183] Re: 8086:0a16 [Acer Aspire V5-573G] Black screen on boot due to low brightness setting

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 13 Nov 2013 07:39:00 -0000
Reply-to: Bug 1239183 <1239183@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
bp0 / Mario Kleinsasser, the issue you are reporting is an upstream one.
Could one of you please report this problem through the appropriate
channel by following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream
?

Please provide a direct URL to your post once you have made it so that
it may be tracked.

Thank you for your understanding.

** Description changed:

  On boot, following the bios screen and grub screen to choose ubuntu, the
  screen goes completely black, but the fn-arrow keys can be used to turn
- the backlight up. This is on Asus Aspire V5 573G. I believe this is a
- duplicate of bug #1224415 but I was told explicitly to file a separate
- bug (see
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1224415/comments/11)
+ the backlight up.
+ 
+ Commit bisect revealed:
+ 70b12bb415463c1bd146b67c5fbf6784fd046ad9 is the first bad commit
+ commit 70b12bb415463c1bd146b67c5fbf6784fd046ad9
+ Author: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
+ Date: Tue Nov 20 13:32:30 2012 -0200
+ 
+     drm/i915: promote Haswell to full support
+ 
+     Since it should be working a little bit better now.
+ 
+     Signed-off-by: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
+     Signed-off-by: Daniel Vetter <daniel.vetter@xxxxxxxx>
+ 
+ :040000 040000 f93a7761de2157a8be61f20ca9a5499264bb5c55
+ 1fed098470278830f06b0bca1706f61ba231d38d M drivers
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  seker      1893 F.... pulseaudio
-  /dev/snd/controlC1:  seker      1893 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  seker      1893 F.... pulseaudio
+  /dev/snd/controlC1:  seker      1893 F.... pulseaudio
  Date: Sat Oct 12 19:08:14 2013
  HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
  InstallationDate: Installed on 2013-08-31 (41 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
  MachineType: Acer Aspire V5-573G
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-12-generic N/A
-  linux-backports-modules-3.11.0-12-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.20:bd08/29/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

** Tags added: bisect-done

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Description changed:

  On boot, following the bios screen and grub screen to choose ubuntu, the
- screen goes completely black, but the fn-arrow keys can be used to turn
- the backlight up.
+ screen goes completely black.
+ 
+ WORKAROUND: The fn-arrow keys can be used to turn the backlight up.
  
  Commit bisect revealed:
  70b12bb415463c1bd146b67c5fbf6784fd046ad9 is the first bad commit
  commit 70b12bb415463c1bd146b67c5fbf6784fd046ad9
  Author: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
  Date: Tue Nov 20 13:32:30 2012 -0200
  
-     drm/i915: promote Haswell to full support
+     drm/i915: promote Haswell to full support
  
-     Since it should be working a little bit better now.
+     Since it should be working a little bit better now.
  
-     Signed-off-by: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
-     Signed-off-by: Daniel Vetter <daniel.vetter@xxxxxxxx>
+     Signed-off-by: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
+     Signed-off-by: Daniel Vetter <daniel.vetter@xxxxxxxx>
  
  :040000 040000 f93a7761de2157a8be61f20ca9a5499264bb5c55
  1fed098470278830f06b0bca1706f61ba231d38d M drivers
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  seker      1893 F.... pulseaudio
   /dev/snd/controlC1:  seker      1893 F.... pulseaudio
  Date: Sat Oct 12 19:08:14 2013
  HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
  InstallationDate: Installed on 2013-08-31 (41 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
  MachineType: Acer Aspire V5-573G
  MarkForUpload: True
- ProcFB: 0 inteldrmfb
+ ProcFB: 0 inteldrmfb1239183
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.20:bd08/29/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

-- 
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https://bugs.launchpad.net/bugs/1239183

Title:
  8086:0a16 [Acer Aspire V5-573G] Black screen on boot due to low
  brightness setting

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  On boot, following the bios screen and grub screen to choose ubuntu,
  the screen goes completely black.

  WORKAROUND: The fn-arrow keys can be used to turn the backlight up.

  Commit bisect revealed:
  70b12bb415463c1bd146b67c5fbf6784fd046ad9 is the first bad commit
  commit 70b12bb415463c1bd146b67c5fbf6784fd046ad9
  Author: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
  Date: Tue Nov 20 13:32:30 2012 -0200

      drm/i915: promote Haswell to full support

      Since it should be working a little bit better now.

      Signed-off-by: Paulo Zanoni <paulo.r.zanoni@xxxxxxxxx>
      Signed-off-by: Daniel Vetter <daniel.vetter@xxxxxxxx>

  :040000 040000 f93a7761de2157a8be61f20ca9a5499264bb5c55
  1fed098470278830f06b0bca1706f61ba231d38d M drivers

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  seker      1893 F.... pulseaudio
   /dev/snd/controlC1:  seker      1893 F.... pulseaudio
  Date: Sat Oct 12 19:08:14 2013
  HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
  InstallationDate: Installed on 2013-08-31 (41 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
  MachineType: Acer Aspire V5-573G
  MarkForUpload: True
  ProcFB: 0 inteldrmfb1239183
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.20:bd08/29/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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References

[Bug 1239183] [NEW] [Acer Aspire V5-573G] Black screen on boot due to low brightness setting
From: bp0, 2013-10-12