← Back to team overview

kernel-packages team mailing list archive

[Bug 1239183] [NEW] [Acer Aspire V5-573G] Black screen on boot due to low brightness setting

 

Public bug reported:

On boot, following the bios screen and grub screen to choose ubuntu, the
screen goes completely black, but the fn-arrow keys can be used to turn
the backlight up. This is on Asus Aspire V5 573G. I believe this is a
duplicate of bug #1224415 but I was told explicitly to file a separate
bug (see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1224415/comments/11)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  seker      1893 F.... pulseaudio
 /dev/snd/controlC1:  seker      1893 F.... pulseaudio
Date: Sat Oct 12 19:08:14 2013
HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
InstallationDate: Installed on 2013-08-31 (41 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
MachineType: Acer Aspire V5-573G
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Dazzle_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.20:bd08/29/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-573G
dmi.product.version: TBD by OEM
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1239183

Title:
  [Acer Aspire V5-573G] Black screen on boot due to low brightness
  setting

Status in “linux” package in Ubuntu:
  New

Bug description:
  On boot, following the bios screen and grub screen to choose ubuntu,
  the screen goes completely black, but the fn-arrow keys can be used to
  turn the backlight up. This is on Asus Aspire V5 573G. I believe this
  is a duplicate of bug #1224415 but I was told explicitly to file a
  separate bug (see
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1224415/comments/11)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  seker      1893 F.... pulseaudio
   /dev/snd/controlC1:  seker      1893 F.... pulseaudio
  Date: Sat Oct 12 19:08:14 2013
  HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
  InstallationDate: Installed on 2013-08-31 (41 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
  MachineType: Acer Aspire V5-573G
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.20:bd08/29/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239183/+subscriptions


Follow ups

References