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[Bug 986359] Re: 046a:0010 usb keyboard response is bad

 

fossy, as per https://www.asus.com/Motherboards/P7H55/#support an update
is available for your BIOS (0901). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-0901

** Description changed:

- since i installed ubuntu precise beta2 (also did a daily dist-upgrade) i
- have some trouble with my usb keyboard.
+ since i installed ubuntu precise beta2 (also did a daily dist-upgrade) i have some trouble with my cherry smartboard xx44 usb keyboard:
+ Bus 001 Device 006: ID 046a:0010 Cherry GmbH SmartBoard XX44
  
- my keyboard is a cherry smartboard xx44.
+ key presses are not recognized instantly. if i click in a terminal and
+ start writing first key hits are ignored. i often only see a 'udo' 'do'
+ or similar by typing sudo. thats pretty annoying with passphrases. i
+ first met a problem with my keyboard using live-cd installer, my
+ keyboard worked only if i unplugged and replugged it. that problem is
+ gone, but still very bad response from it.
  
- key presses are not recognized instantly.
- 
- means:
- 
- if i click in a terminal and start writing first key hits are ignored.
- 
- i often only see a 'udo' 'do' or similar by typing sudo.
- 
- thats pretty annoying with passphrases.
- 
- i first met a problem with my keyboard using live-cd installer, my
- keyboard worked only if i unplugged and replugged it.
- 
- that problem is gone, but still very bad response from it.
- 
- lsusb:
- 
- Bus 001 Device 006: ID 046a:0010 Cherry GmbH SmartBoard XX44
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC2:  freak      2767 F.... pulseaudio
-  /dev/snd/controlC1:  freak      2767 F.... pulseaudio
-  /dev/snd/controlC0:  freak      2767 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   freak      2767 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  freak      2767 F.... pulseaudio
+  /dev/snd/controlC1:  freak      2767 F.... pulseaudio
+  /dev/snd/controlC0:  freak      2767 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   freak      2767 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf75f8000 irq 47'
-    Mixer name	: 'VIA VT1708S'
-    Components	: 'HDA:11060397,1043836c,00100000'
-    Controls      : 46
-    Simple ctrls  : 22
+  Card hw:0 'Intel'/'HDA Intel at 0xf75f8000 irq 47'
+    Mixer name	: 'VIA VT1708S'
+    Components	: 'HDA:11060397,1043836c,00100000'
+    Controls      : 46
+    Simple ctrls  : 22
  Card1.Amixer.info:
-  Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:1a.0-1.1, high speed'
-    Mixer name	: 'USB Mixer'
-    Components	: 'USB046d:0990'
-    Controls      : 2
-    Simple ctrls  : 1
+  Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:1a.0-1.1, high speed'
+    Mixer name	: 'USB Mixer'
+    Components	: 'USB046d:0990'
+    Controls      : 2
+    Simple ctrls  : 1
  Card1.Amixer.values:
-  Simple mixer control 'Mic',0
-    Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
-    Capture channels: Mono
-    Limits: Capture 0 - 3072
-    Mono: Capture 0 [0%] [18.00dB] [on]
+  Simple mixer control 'Mic',0
+    Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
+    Capture channels: Mono
+    Limits: Capture 0 - 3072
+    Mono: Capture 0 [0%] [18.00dB] [on]
  Card2.Amixer.info:
-  Card hw:2 'HDMI'/'HDA ATI HDMI at 0xf76fc000 irq 48'
-    Mixer name	: 'ATI R6xx HDMI'
-    Components	: 'HDA:1002aa01,00aa0100,00100100'
-    Controls      : 6
-    Simple ctrls  : 1
+  Card hw:2 'HDMI'/'HDA ATI HDMI at 0xf76fc000 irq 48'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100100'
+    Controls      : 6
+    Simple ctrls  : 1
  Card2.Amixer.values:
-  Simple mixer control 'IEC958',0
-    Capabilities: pswitch pswitch-joined penum
-    Playback channels: Mono
-    Mono: Playback [on]
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=d68a10cb-f532-46ef-bd04-1ae1add0179b
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
-  
-  tun0      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
+ 
+  tun0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=de_DE.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic root=/dev/mapper/tonal-root ro quiet splash kopt=root=/dev/mapper/tonal-root vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-24-generic N/A
-  linux-backports-modules-3.2.0-24-generic  N/A
-  linux-firmware                            1.79
+  linux-restricted-modules-3.2.0-24-generic N/A
+  linux-backports-modules-3.2.0-24-generic  N/A
+  linux-firmware                            1.79
  RfKill:
-  
+ 
  SourcePackage: linux
  Tags:  precise precise
  Uname: Linux 3.2.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bacula cdrom debian-tor dip fuse lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 06/23/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0801
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0801:bd06/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/986359

Title:
  046a:0010 usb keyboard response is bad

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  since i installed ubuntu precise beta2 (also did a daily dist-upgrade) i have some trouble with my cherry smartboard xx44 usb keyboard:
  Bus 001 Device 006: ID 046a:0010 Cherry GmbH SmartBoard XX44

  key presses are not recognized instantly. if i click in a terminal and
  start writing first key hits are ignored. i often only see a 'udo'
  'do' or similar by typing sudo. thats pretty annoying with
  passphrases. i first met a problem with my keyboard using live-cd
  installer, my keyboard worked only if i unplugged and replugged it.
  that problem is gone, but still very bad response from it.

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  freak      2767 F.... pulseaudio
   /dev/snd/controlC1:  freak      2767 F.... pulseaudio
   /dev/snd/controlC0:  freak      2767 F.... pulseaudio
   /dev/snd/pcmC0D0p:   freak      2767 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf75f8000 irq 47'
     Mixer name	: 'VIA VT1708S'
     Components	: 'HDA:11060397,1043836c,00100000'
     Controls      : 46
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:1a.0-1.1, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0990'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 0 [0%] [18.00dB] [on]
  Card2.Amixer.info:
   Card hw:2 'HDMI'/'HDA ATI HDMI at 0xf76fc000 irq 48'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100100'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=d68a10cb-f532-46ef-bd04-1ae1add0179b
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.

   tun0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic root=/dev/mapper/tonal-root ro quiet splash kopt=root=/dev/mapper/tonal-root vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill:

  SourcePackage: linux
  Tags:  precise precise
  Uname: Linux 3.2.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bacula cdrom debian-tor dip fuse lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 06/23/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0801
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0801:bd06/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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