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Message #29472
[Bug 991822] Re: MP4 player does not mount
Its a hp-pavillion dv6-6023TX entertainment notebook.
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https://bugs.launchpad.net/bugs/991822
Title:
MP4 player does not mount
Status in The Linux Kernel:
Confirmed
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have an MP4 player (Dick Smith Electronics MP3 player 8GB
DSE N19 A8705 specifically) that should be automounting but will not automount.
Also when I do a restart when the device is plugged into the usb 2.0 port the computer won't get past to the bios screen.
EDIT: strangely it will now. ?? the device still functions, as do my usb ports.
Also Windows 7 reports the device as malfuctioning if you attach it while it is powered on (It must be off when you plug it in).
Attached is the output of dmesg
Description: Ubuntu 12.04 LTS
Release: 12.04
Kernel: 3.2.0-24-generic
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jotham 3012 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc7500000 irq 52'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:111d7605,103c1657,00100105 HDA:80862805,80860101,00100000'
Controls : 23
Simple ctrls : 11
Date: Mon Apr 30 21:20:58 2012
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=4be0da2c-65cd-4734-b829-931060b801eb
HotplugNewDevices:
HotplugNewMounts:
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcEnviron:
LANGUAGE=en_NZ:en
PATH=(custom, no user)
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcFB:
0 radeondrmfb
1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=01db9c4e-2027-441d-87eb-b3551612d557 ro acpi_backlight=vendor quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic N/A
linux-backports-modules-3.2.0-24-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: rts_pstor mei
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1A
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1657
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 0595100000244710000020100
dmi.sys.vendor: Hewlett-Packard
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