kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jotham, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5079569#N1714
an update is available for your BIOS (F.1B). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.1b

** Summary changed:

- MP4 player does not mount
+ [HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not mount

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/991822

Title:
  [HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not
  mount

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have an MP4 player (Dick Smith Electronics MP3 player 8GB
  DSE N19 A8705 specifically) that should be automounting but will not automount.
  Also when I do a restart when the device is plugged into the usb 2.0 port the computer won't get past to the bios screen.
  EDIT: strangely it will now. ?? the device still functions, as do my usb ports.
  Also Windows 7 reports the device as malfuctioning if you attach it while it is powered on (It must be off when you plug it in).

  Attached is the output of dmesg

  Description:	Ubuntu 12.04 LTS
  Release:	12.04
  Kernel: 3.2.0-24-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.37
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jotham     3012 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc7500000 irq 52'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d7605,103c1657,00100105 HDA:80862805,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 11
  Date: Mon Apr 30 21:20:58 2012
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=4be0da2c-65cd-4734-b829-931060b801eb
  HotplugNewDevices:

  HotplugNewMounts:

  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 radeondrmfb
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=01db9c4e-2027-441d-87eb-b3551612d557 ro acpi_backlight=vendor quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  SourcePackage: linux
  StagingDrivers: rts_pstor mei
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/20/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.1A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1657
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0595100000244710000020100
  dmi.sys.vendor: Hewlett-Packard

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