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[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago


Reinis Zumbergs, as per
http://www.dell.com/support/drivers/us/en/19/Product/latitude-e5520 an
update is available for your BIOS (A13). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see

Thank you for your understanding.

** Tags added: bios-outdated-a13

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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  My camera stopped showing video feed since about two weeks ago

Status in “linux” package in Ubuntu:

Bug description:
  1) Kubuntu 12.04 amd64
  2) v4l-utils:  Installed: 0.8.6-1ubuntu1
  3) It was working fine all the time on 11.10 and Precise Beta. And I believe it was still working after final release, but I'm not 100% sure.
  4) The returned video is just black and a bit of faint colored circle in the middle

  It's built in webcam of Dell Latitude E5520
  In lsusb, I think, it shows as "Bus 001 Device 003: ID 05ca:181e Ricoh Co., Ltd"
  In vlc it shows as "CN0CJ3P2724871B9C7XGA00" - "Laptop_Integrated_Webcam_FHD"

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: libv4l-0 0.8.6-1ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Tue May 15 21:19:34 2012
  EcryptfsInUse: Yes
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120413)
   PATH=(custom, user)
  SourcePackage: v4l-utils
  UpgradeStatus: No upgrade log present (probably fresh install)
  ApportVersion: 2.9.2-0ubuntu2
  Architecture: amd64
   /dev/snd/controlC0:  roodis     2087 F.... panel-11-mixer
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  DistroRelease: Ubuntu 13.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=a297fcfa-1788-45f0-bee9-573714a9839a
  InstallationDate: Installed on 2012-08-16 (220 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724)
  MachineType: Dell Inc. Latitude E5520
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=01e049cf-b5c1-4115-8d98-00f0227207bf ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
   linux-restricted-modules-3.8.0-14-generic N/A
   linux-backports-modules-3.8.0-14-generic  N/A
   linux-firmware                            1.104
  Tags:  raring
  Uname: Linux 3.8.0-14-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-03-05 (20 days ago)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo www-data
  dmi.bios.date: 07/10/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.asset.tag: Min tie
  dmi.board.name: 03PH4G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: Min tie
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5520:pvr01:rvnDellInc.:rn03PH4G:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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