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[Bug 1003018] Re: No USB 3.0 support for Prolific PL2773

 

** Tags added: latest-bios-080016 needs-upstream-testing regression-
potential

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https://bugs.launchpad.net/bugs/1003018

Title:
  No USB 3.0 support for Prolific PL2773

Status in The Linux Kernel:
  Invalid
Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  This is in a Vantec CB-ISATAU3, an IDE/SATA USB3.0 adapter.  It works
  fine in USB 2.0 mode, but it does not work in USB 3.0, and indications
  are it is not supported.  dmesg | tail gives:

  "[ 2956.564327] usb 9-2: Device not responding to set address.
  [ 2956.768312] usb 9-2: Device not responding to set address.
  [ 2956.972018] usb 9-2: device not accepting address 19, error -71
  [ 2957.084328] usb 9-2: Device not responding to set address.
  [ 2957.288313] usb 9-2: Device not responding to set address.
  [ 2957.492021] usb 9-2: device not accepting address 20, error -71
  [ 2957.604318] usb 9-2: Device not responding to set address.
  [ 2957.808313] usb 9-2: Device not responding to set address.
  [ 2958.012028] usb 9-2: device not accepting address 21, error -71
  [ 2958.012040] hub 9-0:1.0: unable to enumerate USB device on port 2"

  lsusb doesn't list any new devices on USB 3.0 mode, but in USB 2.0
  mode:

  "Bus 002 Device 005: ID 067b:2773 Prolific Technology, Inc."

  The controller seems to be Prolific Technology PL2773.

  lsb_release -rd: "Description:	Ubuntu 12.04 LTS
  Release:	12.04"

  lsusb (usbutils) 005

  uname -a: "Linux Sauron 3.2.0-24-generic-pae #38-Ubuntu SMP Tue May 1
  16:40:26 UTC 2012 i686 athlon i386 GNU/Linux"

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.38
  ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mark       2366 F.... pulseaudio
   /dev/snd/controlC0:  mark       2366 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfe9f4000 irq 16'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,1565821f,00100101'
     Controls      : 38
     Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19'
     Mixer name	: 'Nvidia GPU 1c HDMI/DP'
     Components	: 'HDA:10de001c,104383a0,00100100'
     Controls      : 12
     Simple ctrls  : 2
  Date: Tue May 22 12:59:30 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
  MachineType: BIOSTAR Group A880GU3
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=dab3883f-b20b-4353-a2bb-4e227b3717dd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic-pae N/A
   linux-backports-modules-3.2.0-24-generic-pae  N/A
   linux-firmware                                1.79
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/21/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: A880GU3
  dmi.board.vendor: BIOSTAR Group
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 3
  dmi.chassis.vendor: BIOSTAR Group
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880GU3:pvr:rvnBIOSTARGroup:rnA880GU3:rvr:cvnBIOSTARGroup:ct3:cvr:
  dmi.product.name: A880GU3
  dmi.sys.vendor: BIOSTAR Group

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