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[Bug 991822] Re: [HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not mount

 

I've updated the bios some months ago and now the mp4 player mounts and opens just fine without the workaround. I can copy and write data, but once I got an input/output splicing error. But for the rest everything seems functional.
Btw, I used to get a lot of gpu hangs, but with the bios update its much better, now its not a daily occurence but more of a weekly thing. Anyway thats another topic.

dmesg output:
 [32806.701991] usb 2-1.1: new high-speed USB device number 37 using ehci_hcd
[32806.795427] usb 2-1.1: New USB device found, idVendor=1e74, idProduct=4641
[32806.795439] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[32806.795446] usb 2-1.1: Product: USB     
[32806.795452] usb 2-1.1: Manufacturer:         Something about splice
[32806.795459] usb 2-1.1: SerialNumber: USBV1.00
[32806.796537] usb-storage 2-1.1:1.0: Quirks match for vid 1e74 pid 4641: 200
[32806.796621] scsi12 : usb-storage 2-1.1:1.0
[32807.794690] scsi 12:0:0:0: Direct-Access              USB DISK         1.00 PQ: 0 ANSI: 0
[32807.796828] sd 12:0:0:0: Attached scsi generic sg2 type 0
[32807.797788] sd 12:0:0:0: [sdb] 15958016 512-byte logical blocks: (8.17 GB/7.60 GiB)
[32807.797802] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.797811] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.801924] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.801936] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.803438]  sdb:
[32807.805018] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.805026] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.805033] sd 12:0:0:0: [sdb] Attached SCSI removable disk
[32808.241414] sd 12:0:0:0: [sdb] Unhandled error code
[32808.241418] sd 12:0:0:0: [sdb]  
[32808.241419] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[32808.241421] sd 12:0:0:0: [sdb] CDB: 
[32808.241422] Read(10): 28 00 00 00 00 27 00 00 f0 00
[32808.241428] end_request: I/O error, dev sdb, sector 39
[32808.353382] sd 12:0:0:0: [sdb] Unhandled error code
[32808.353387] sd 12:0:0:0: [sdb]  
[32808.353389] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[32808.353390] sd 12:0:0:0: [sdb] CDB: 
[32808.353391] Read(10): 28 00 00 00 00 28 00 00 ef 00
[32808.353401] end_request: I/O error, dev sdb, sector 40
[32808.479424] sd 12:0:0:0: [sdb] Unhandled error code
[32808.479430] sd 12:0:0:0: [sdb]  
[32808.479433] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK

Etc etc, lots more of these errors..

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https://bugs.launchpad.net/bugs/991822

Title:
  [HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not
  mount

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have an MP4 player (Dick Smith Electronics MP3 player 8GB
  DSE N19 A8705 specifically) that should be automounting but will not automount.
  Also when I do a restart when the device is plugged into the usb 2.0 port the computer won't get past to the bios screen.
  EDIT: strangely it will now. ?? the device still functions, as do my usb ports.
  Also Windows 7 reports the device as malfuctioning if you attach it while it is powered on (It must be off when you plug it in).

  Attached is the output of dmesg

  Description:	Ubuntu 12.04 LTS
  Release:	12.04
  Kernel: 3.2.0-24-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.37
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jotham     3012 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc7500000 irq 52'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d7605,103c1657,00100105 HDA:80862805,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 11
  Date: Mon Apr 30 21:20:58 2012
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=4be0da2c-65cd-4734-b829-931060b801eb
  HotplugNewDevices:

  HotplugNewMounts:

  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 radeondrmfb
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=01db9c4e-2027-441d-87eb-b3551612d557 ro acpi_backlight=vendor quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  SourcePackage: linux
  StagingDrivers: rts_pstor mei
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/20/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.1A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1657
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0595100000244710000020100
  dmi.sys.vendor: Hewlett-Packard

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