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Message #29587
[Bug 991822] Re: [HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not mount
I've updated the bios some months ago and now the mp4 player mounts and opens just fine without the workaround. I can copy and write data, but once I got an input/output splicing error. But for the rest everything seems functional.
Btw, I used to get a lot of gpu hangs, but with the bios update its much better, now its not a daily occurence but more of a weekly thing. Anyway thats another topic.
dmesg output:
[32806.701991] usb 2-1.1: new high-speed USB device number 37 using ehci_hcd
[32806.795427] usb 2-1.1: New USB device found, idVendor=1e74, idProduct=4641
[32806.795439] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[32806.795446] usb 2-1.1: Product: USB
[32806.795452] usb 2-1.1: Manufacturer: Something about splice
[32806.795459] usb 2-1.1: SerialNumber: USBV1.00
[32806.796537] usb-storage 2-1.1:1.0: Quirks match for vid 1e74 pid 4641: 200
[32806.796621] scsi12 : usb-storage 2-1.1:1.0
[32807.794690] scsi 12:0:0:0: Direct-Access USB DISK 1.00 PQ: 0 ANSI: 0
[32807.796828] sd 12:0:0:0: Attached scsi generic sg2 type 0
[32807.797788] sd 12:0:0:0: [sdb] 15958016 512-byte logical blocks: (8.17 GB/7.60 GiB)
[32807.797802] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.797811] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.801924] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.801936] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.803438] sdb:
[32807.805018] sd 12:0:0:0: [sdb] Assuming Write Enabled
[32807.805026] sd 12:0:0:0: [sdb] Assuming drive cache: write through
[32807.805033] sd 12:0:0:0: [sdb] Attached SCSI removable disk
[32808.241414] sd 12:0:0:0: [sdb] Unhandled error code
[32808.241418] sd 12:0:0:0: [sdb]
[32808.241419] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[32808.241421] sd 12:0:0:0: [sdb] CDB:
[32808.241422] Read(10): 28 00 00 00 00 27 00 00 f0 00
[32808.241428] end_request: I/O error, dev sdb, sector 39
[32808.353382] sd 12:0:0:0: [sdb] Unhandled error code
[32808.353387] sd 12:0:0:0: [sdb]
[32808.353389] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[32808.353390] sd 12:0:0:0: [sdb] CDB:
[32808.353391] Read(10): 28 00 00 00 00 28 00 00 ef 00
[32808.353401] end_request: I/O error, dev sdb, sector 40
[32808.479424] sd 12:0:0:0: [sdb] Unhandled error code
[32808.479430] sd 12:0:0:0: [sdb]
[32808.479433] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
Etc etc, lots more of these errors..
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https://bugs.launchpad.net/bugs/991822
Title:
[HP Pavilion dv6-6023tx Entertainment Notebook PC] MP4 player does not
mount
Status in The Linux Kernel:
Confirmed
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have an MP4 player (Dick Smith Electronics MP3 player 8GB
DSE N19 A8705 specifically) that should be automounting but will not automount.
Also when I do a restart when the device is plugged into the usb 2.0 port the computer won't get past to the bios screen.
EDIT: strangely it will now. ?? the device still functions, as do my usb ports.
Also Windows 7 reports the device as malfuctioning if you attach it while it is powered on (It must be off when you plug it in).
Attached is the output of dmesg
Description: Ubuntu 12.04 LTS
Release: 12.04
Kernel: 3.2.0-24-generic
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jotham 3012 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc7500000 irq 52'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:111d7605,103c1657,00100105 HDA:80862805,80860101,00100000'
Controls : 23
Simple ctrls : 11
Date: Mon Apr 30 21:20:58 2012
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=4be0da2c-65cd-4734-b829-931060b801eb
HotplugNewDevices:
HotplugNewMounts:
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcEnviron:
LANGUAGE=en_NZ:en
PATH=(custom, no user)
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcFB:
0 radeondrmfb
1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=01db9c4e-2027-441d-87eb-b3551612d557 ro acpi_backlight=vendor quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic N/A
linux-backports-modules-3.2.0-24-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: rts_pstor mei
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1A
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1657
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 0595100000244710000020100
dmi.sys.vendor: Hewlett-Packard
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