kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Geoffrey Pursell, as per http://us.acer.com/ac/en/US/content/drivers an
update is available for your BIOS (1.18). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-v1.18

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1048394

Title:
  Acer Extensa 4420 will not wake up from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Laptop is unresponsive upon trying to wake from suspend. Display
  appears to remain completely off; computer will not respond to pings
  on a wireless network.

  This has been a problem since 11.10, in which suspend works fine.

  Tested release is:
  Description:	Ubuntu quantal (development branch), fully updated at time of report
  Release:	12.10

  Kernel package version is:
  linux:
    Installed: (none)
    Candidate: 3.5.0.14.14
    Version table:
       3.5.0.14.14 0
          500 http://mirror.us.leaseweb.net/ubuntu/ quantal/main amd64 Packages

  
  Output of kernel suspend debugging procedure:

  [    0.769756]   Magic number: 0:556:799
  [    0.769763]   hash matches /build/buildd/linux-3.5.0/drivers/base/power/main.c:591
  [    0.769831] pci 0000:01:05.0: hash matches
  [    0.769843] ec PNP0C09:00: hash matches

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-14-generic 3.5.0-14.15
  ProcVersionSignature: Ubuntu 3.5.0-14.15-generic 3.5.3
  Uname: Linux 3.5.0-14-generic x86_64
  NonfreeKernelModules: wl
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  geoff      2548 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sun Sep  9 16:16:33 2012
  HibernationDevice: RESUME=UUID=34af391a-4939-463a-a1e8-41ae43b7beb2
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120606.2)
  MachineType: Acer Extensa 4420
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 EFI VGA
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=7c4aace1-aae3-416d-a4ea-4699edf849cd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-14-generic N/A
   linux-backports-modules-3.5.0-14-generic  N/A
   linux-firmware                            1.91
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/25/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.17
  dmi.board.name: Extensa 4420
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone:
  dmi.product.name: Extensa 4420
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1048394/+subscriptions