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[Bug 1048394] Re: Acer Extensa 4420 will not wake up from suspend

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1048394

Title:
  Acer Extensa 4420 will not wake up from suspend

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  Laptop is unresponsive upon trying to wake from suspend. Display
  appears to remain completely off; computer will not respond to pings
  on a wireless network.

  This has been a problem since 11.10, in which suspend works fine.

  Tested release is:
  Description:	Ubuntu quantal (development branch), fully updated at time of report
  Release:	12.10

  Kernel package version is:
  linux:
    Installed: (none)
    Candidate: 3.5.0.14.14
    Version table:
       3.5.0.14.14 0
          500 http://mirror.us.leaseweb.net/ubuntu/ quantal/main amd64 Packages

  
  Output of kernel suspend debugging procedure:

  [    0.769756]   Magic number: 0:556:799
  [    0.769763]   hash matches /build/buildd/linux-3.5.0/drivers/base/power/main.c:591
  [    0.769831] pci 0000:01:05.0: hash matches
  [    0.769843] ec PNP0C09:00: hash matches

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-14-generic 3.5.0-14.15
  ProcVersionSignature: Ubuntu 3.5.0-14.15-generic 3.5.3
  Uname: Linux 3.5.0-14-generic x86_64
  NonfreeKernelModules: wl
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  geoff      2548 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sun Sep  9 16:16:33 2012
  HibernationDevice: RESUME=UUID=34af391a-4939-463a-a1e8-41ae43b7beb2
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120606.2)
  MachineType: Acer Extensa 4420
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 EFI VGA
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=7c4aace1-aae3-416d-a4ea-4699edf849cd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-14-generic N/A
   linux-backports-modules-3.5.0-14-generic  N/A
   linux-firmware                            1.91
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/25/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.17
  dmi.board.name: Extensa 4420
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone:
  dmi.product.name: Extensa 4420
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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