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Re: [Bug 1079440] Re: i945: Random complete freeze using dual monitors

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Keith McClelland <1079440@xxxxxxxxxxxxxxxxxx>
Date: Tue, 19 Nov 2013 20:51:12 -0000
Reply-to: Bug 1079440 <1079440@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Christopher,

My problem is (was?) with an HP Mini 110 not a Dell computer. I haven't
tried it recently so I can't say if it was fixed or not.

Thanks,
Keith


On Tue, Nov 19, 2013 at 7:09 AM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> mikesmithv, as per
>
> http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=R243190&fileId=2731117184
> an update is available for your BIOS (A10). If you update to this
> following https://help.ubuntu.com/community/BiosUpdate , does it change
> anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a10
>
> ** Changed in: linux (Ubuntu)
>        Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1079440
>
> Title:
>   i945: Random complete freeze using dual monitors
>
> Status in The Linux Kernel:
>   Fix Released
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I can run all day without problems if I boot up using just the laptop
>   screen, but using an external monitor to extend the viewing area I get
>   a crash after about an hour or two of use, 100% guaranteed.  It seems
>   completely random.  I was getting similar crashes in 12.04 but using
>   2d "fixed" that.  Now with 12.10 I have to use 3d.  By complete freeze
>   I mean no mouse click or key press does anything but I can still see
>   the cursor move with the mouse.
>
>   When I first installed 12.10 and the system froze I could use ctrl-
>   alt-F1 to restart the display manager, but since a recent system
>   update ctrl-alt-F1 just switches to a black screen (no text).  Typing
>   any kind of command seems to have no effect, so it is more than the
>   characters simply not displaying.  So this recent system update seems
>   to make the crash more severe when it happens.
>
>   Description:  Ubuntu 12.10
>   Release:      12.10
>
>   compiz:
>     Installed: 1:0.9.8.4+bzr3407-0ubuntu1
>     Candidate: 1:0.9.8.4+bzr3407-0ubuntu1
>     Version table:
>    *** 1:0.9.8.4+bzr3407-0ubuntu1 0
>           500 http://us.archive.ubuntu.com/ubuntu/ quantal-updates/main
> amd64 Packages
>           100 /var/lib/dpkg/status
>        1:0.9.8.4-0ubuntu2 0
>           500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64
> Packages
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 12.10
>   Package: compiz 1:0.9.8.4+bzr3407-0ubuntu1
>   ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
>   Uname: Linux 3.5.0-18-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.6.1-0ubuntu6
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   Date: Thu Nov 15 14:13:02 2012
>   DistUpgraded: Fresh install
>   DistroCodename: quantal
>   DistroVariant: ubuntu
>   DkmsStatus: vboxhost, 4.2.4, 3.5.0-18-generic, x86_64: installed
>   EcryptfsInUse: Yes
>   GraphicsCard:
>    Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated
> Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
>      Subsystem: Dell Device [1028:01cd]
>      Subsystem: Dell Device [1028:01cd]
>   InstallationDate: Installed on 2012-10-31 (15 days ago)
>   InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
>   MachineType: Dell Inc. MP061
>   MarkForUpload: True
>   PackageArchitecture: all
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic
> root=UUID=0650f48a-9821-4f03-aad9-130f0ff78d65 ro quiet splash vt.handoff=7
>   SourcePackage: compiz
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/18/2006
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A06
>   dmi.board.name: 0FF049
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd12/18/2006:svnDellInc.:pnMP061:pvr:rvnDellInc.:rn0FF049:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: MP061
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.39-0ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.7.3-0ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati
> 1:6.99.99~git20120913.8637f772-0ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.20.9-0ubuntu2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.2-0ubuntu3
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linux/+bug/1079440/+subscriptions
>

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https://bugs.launchpad.net/bugs/1079440

Title:
  i945: Random complete freeze using dual monitors

Status in The Linux Kernel:
  Fix Released
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can run all day without problems if I boot up using just the laptop
  screen, but using an external monitor to extend the viewing area I get
  a crash after about an hour or two of use, 100% guaranteed.  It seems
  completely random.  I was getting similar crashes in 12.04 but using
  2d "fixed" that.  Now with 12.10 I have to use 3d.  By complete freeze
  I mean no mouse click or key press does anything but I can still see
  the cursor move with the mouse.

  When I first installed 12.10 and the system froze I could use ctrl-
  alt-F1 to restart the display manager, but since a recent system
  update ctrl-alt-F1 just switches to a black screen (no text).  Typing
  any kind of command seems to have no effect, so it is more than the
  characters simply not displaying.  So this recent system update seems
  to make the crash more severe when it happens.

  Description:	Ubuntu 12.10
  Release:	12.10

  compiz:
    Installed: 1:0.9.8.4+bzr3407-0ubuntu1
    Candidate: 1:0.9.8.4+bzr3407-0ubuntu1
    Version table:
   *** 1:0.9.8.4+bzr3407-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ quantal-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1:0.9.8.4-0ubuntu2 0
          500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: compiz 1:0.9.8.4+bzr3407-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
  Uname: Linux 3.5.0-18-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Thu Nov 15 14:13:02 2012
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  DkmsStatus: vboxhost, 4.2.4, 3.5.0-18-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:01cd]
     Subsystem: Dell Device [1028:01cd]
  InstallationDate: Installed on 2012-10-31 (15 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. MP061
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=0650f48a-9821-4f03-aad9-130f0ff78d65 ro quiet splash vt.handoff=7
  SourcePackage: compiz
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0FF049
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd12/18/2006:svnDellInc.:pnMP061:pvr:rvnDellInc.:rn0FF049:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: MP061
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1079440/+subscriptions
References

[Bug 1079440] Re: i945: Random complete freeze using dual monitors
From: Christopher M. Penalver, 2013-11-19