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Message #29960
[Bug 1079440] Re: i945: Random complete freeze using dual monitors
mikesmithv, as per
http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=R243190&fileId=2731117184
an update is available for your BIOS (A10). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-a10
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1079440
Title:
i945: Random complete freeze using dual monitors
Status in The Linux Kernel:
Fix Released
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I can run all day without problems if I boot up using just the laptop
screen, but using an external monitor to extend the viewing area I get
a crash after about an hour or two of use, 100% guaranteed. It seems
completely random. I was getting similar crashes in 12.04 but using
2d "fixed" that. Now with 12.10 I have to use 3d. By complete freeze
I mean no mouse click or key press does anything but I can still see
the cursor move with the mouse.
When I first installed 12.10 and the system froze I could use ctrl-
alt-F1 to restart the display manager, but since a recent system
update ctrl-alt-F1 just switches to a black screen (no text). Typing
any kind of command seems to have no effect, so it is more than the
characters simply not displaying. So this recent system update seems
to make the crash more severe when it happens.
Description: Ubuntu 12.10
Release: 12.10
compiz:
Installed: 1:0.9.8.4+bzr3407-0ubuntu1
Candidate: 1:0.9.8.4+bzr3407-0ubuntu1
Version table:
*** 1:0.9.8.4+bzr3407-0ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ quantal-updates/main amd64 Packages
100 /var/lib/dpkg/status
1:0.9.8.4-0ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: compiz 1:0.9.8.4+bzr3407-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Thu Nov 15 14:13:02 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: vboxhost, 4.2.4, 3.5.0-18-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:01cd]
Subsystem: Dell Device [1028:01cd]
InstallationDate: Installed on 2012-10-31 (15 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. MP061
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=0650f48a-9821-4f03-aad9-130f0ff78d65 ro quiet splash vt.handoff=7
SourcePackage: compiz
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0FF049
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd12/18/2006:svnDellInc.:pnMP061:pvr:rvnDellInc.:rn0FF049:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MP061
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
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