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Message #30264
Re: [Bug 1252945] Re: [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
Just to clarify the ISO will be Trusty and the Mainline Saucy?
Thanks Brian
On 20/11/13 19:43, Christopher M. Penalver wrote:
> brianM, could you please confirm this issue exists with the latest
> development release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
> please just make a comment to this.
>
> Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For example:
> kernel-fixed-upstream-v3.12
>
> This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Summary changed:
>
> - Unable to install Saucy on HP with A6-5200 APU
> + [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
>
> ** Tags added: latest-bios-f.22 needs-upstream-testing regression-
> release
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
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https://bugs.launchpad.net/bugs/1252945
Title:
[HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Tried to install U13.10 using the desktop installer on HP 15e010ax
laptop. Goes thru splash screen to freeze with a black screen with no
cursor. Unable to access terminal. Was using uefi boot with secure
boot disabled. This is a regression as U13.04 works on this machine
and has been used to gather the debug info attached due no terminal
access in 13.10. This occurs when trying to boot to live session or
straight to install.
Appears installer cannot set up a satisfactory default video driver
for this machine. Note VESA: KALINDI works on 13.04 and probably
should in 13.10.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48
ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brian 1918 F.... pulseaudio
/dev/snd/controlC0: brian 1918 F.... pulseaudio
CRDA:
country AU:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (3, 23)
(5250 - 5330 @ 40), (3, 23), DFS
(5735 - 5835 @ 40), (3, 30)
Date: Wed Nov 20 14:35:58 2013
HibernationDevice: RESUME=UUID=5aed68e6-feb5-4218-8672-ac3a1790bbbe
InstallationDate: Installed on 2013-11-18 (1 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=560ad8b8-e23f-4108-a24c-7e2bed8a81a6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-33-generic N/A
linux-backports-modules-3.8.0-33-generic N/A
linux-firmware 1.106
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/27/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 213A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 02.12
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd09/27/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn213A:rvr02.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0884100000305A10000620100
dmi.sys.vendor: Hewlett-Packard
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