kernel-packages team mailing list archive

Thread
Date
[Bug 792026] Re: 8086:2a42 [eMachines E525] Black screen

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 24 Nov 2013 15:08:04 -0000
Reply-to: Bug 792026 <792026@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Jens Elbaek, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- 8086:2a42 Black screen
+ 8086:2a42 [eMachines E525] Black screen

** Tags added: bios-outdated-3.10

** This bug is no longer a duplicate of bug 765438
   8086:2a42 On startup, the backlight is off on laptop

** Description changed:

  Binary package hint: xorg
  
- After installing 11.04 on 10.xx my main screen is totally black.
- However, - a secondary screen works perfectly. My PC is an ACER -
- e-machine E525 164G50Mi
+ My PC is an ACER - e-machine E525 164G50Mi. After installing 11.04 on
+ 10.xx my main screen is totally black.
+ 
+ WORKAROUND: A secondary screen works perfectly.
+ 
+ BIOS update
+ https://support.gateway.com/us/en/emac/product/default.aspx?modelId=1257
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: xorg 1:7.6+4ubuntu3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
  Uname: Linux 2.6.38-8-generic-pae i686
  Architecture: i386
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
  CompositorRunning: compiz
  DRM.card0.DP.1:
-  status: disconnected
-  enabled: disabled
-  dpms: Off
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: Off
+  modes:
+  edid-base64:
  DRM.card0.LVDS.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1366x768
-  edid-base64: AP///////wBMo0YwAAAAAAASAQOAIhN4Cs6FnltMlCYXUFQAAAABAQEBAQEBAQEBAQEBAQEBQRxWoFAAFjAwICUAWMEQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxNTZBVDAxLUEwMQogAPE=
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1366x768
+  edid-base64: AP///////wBMo0YwAAAAAAASAQOAIhN4Cs6FnltMlCYXUFQAAAABAQEBAQEBAQEBAQEBAQEBQRxWoFAAFjAwICUAWMEQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxNTZBVDAxLUEwMQogAPE=
  DRM.card0.VGA.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
-  edid-base64: AP///////wBMLWsANzFIRyUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4TB5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBISkVXOTAxMTU2CiAgAPY=
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
+  edid-base64: AP///////wBMLWsANzFIRyUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4TB5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBISkVXOTAxMTU2CiAgAPY=
  Date: Thu Jun  2 21:43:46 2011
  DistUpgraded: Log time: 2011-05-14 19:22:58.645799
  DistroCodename: natty
  DistroVariant: ubuntu
  GraphicsCard:
-  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Acer Incorporated [ALI] Device [1025:0212]
-    Subsystem: Acer Incorporated [ALI] Device [1025:0212]
+  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Device [1025:0212]
+    Subsystem: Acer Incorporated [ALI] Device [1025:0212]
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  MachineType: eMachines eMachines E525
  ProcEnviron:
-  LANGUAGE=da_DK:en
-  LANG=da_DK.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=da_DK:en
+  LANG=da_DK.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic-pae root=UUID=a9b80572-cdc0-49cf-9d07-26fde74e0499 ro quiet splash vt.handoff=7
  Renderer: Unknown
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to natty on 2011-05-14 (19 days ago)
  dmi.bios.date: 03/11/2009
  dmi.bios.vendor: eMachines
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: eMachines E525
  dmi.board.vendor: eMachines
  dmi.board.version: V1.03
  dmi.chassis.type: 1
  dmi.chassis.vendor: eMachines
  dmi.chassis.version: V1.03
  dmi.modalias: dmi:bvneMachines:bvrV1.03:bd03/11/2009:svneMachines:pneMachinesE525:pvrV1.03:rvneMachines:rneMachinesE525:rvrV1.03:cvneMachines:ct1:cvrV1.03:
  dmi.product.name: eMachines E525
  dmi.product.version: V1.03
  dmi.sys.vendor: eMachines
  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
  version.libdrm2: libdrm2 2.4.23-1ubuntu6
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Package changed: xserver-xorg-video-intel (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/792026

Title:
  8086:2a42 [eMachines E525] Black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: xorg

  My PC is an ACER - e-machine E525 164G50Mi. After installing 11.04 on
  10.xx my main screen is totally black.

  WORKAROUND: A secondary screen works perfectly.

  BIOS update
  https://support.gateway.com/us/en/emac/product/default.aspx?modelId=1257

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: xorg 1:7.6+4ubuntu3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
  Uname: Linux 2.6.38-8-generic-pae i686
  Architecture: i386
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
  CompositorRunning: compiz
  DRM.card0.DP.1:
   status: disconnected
   enabled: disabled
   dpms: Off
   modes:
   edid-base64:
  DRM.card0.LVDS.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1366x768
   edid-base64: AP///////wBMo0YwAAAAAAASAQOAIhN4Cs6FnltMlCYXUFQAAAABAQEBAQEBAQEBAQEBAQEBQRxWoFAAFjAwICUAWMEQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxNTZBVDAxLUEwMQogAPE=
  DRM.card0.VGA.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
   edid-base64: AP///////wBMLWsANzFIRyUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4TB5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBISkVXOTAxMTU2CiAgAPY=
  Date: Thu Jun  2 21:43:46 2011
  DistUpgraded: Log time: 2011-05-14 19:22:58.645799
  DistroCodename: natty
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0212]
     Subsystem: Acer Incorporated [ALI] Device [1025:0212]
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  MachineType: eMachines eMachines E525
  ProcEnviron:
   LANGUAGE=da_DK:en
   LANG=da_DK.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic-pae root=UUID=a9b80572-cdc0-49cf-9d07-26fde74e0499 ro quiet splash vt.handoff=7
  Renderer: Unknown
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to natty on 2011-05-14 (19 days ago)
  dmi.bios.date: 03/11/2009
  dmi.bios.vendor: eMachines
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: eMachines E525
  dmi.board.vendor: eMachines
  dmi.board.version: V1.03
  dmi.chassis.type: 1
  dmi.chassis.vendor: eMachines
  dmi.chassis.version: V1.03
  dmi.modalias: dmi:bvneMachines:bvrV1.03:bd03/11/2009:svneMachines:pneMachinesE525:pvrV1.03:rvneMachines:rneMachinesE525:rvrV1.03:cvneMachines:ct1:cvrV1.03:
  dmi.product.name: eMachines E525
  dmi.product.version: V1.03
  dmi.sys.vendor: eMachines
  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
  version.libdrm2: libdrm2 2.4.23-1ubuntu6
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/792026/+subscriptions