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[Bug 775649] Re: 8086:2a42 No LCD backlight on notebook

 

JimBo, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-1.14 needs-upstream-testing regression-
release

** This bug is no longer a duplicate of bug 765438
   8086:2a42 On startup, the backlight is off on laptop

** Description changed:

  After update to Natty, when the system boots, grub's menu is ok, but after, lcd is getting black (even in console and recovery mode).
  This bug occurs with kernel 2.6.38-8 (and also with proposed version : 2.6.38-9 - I tried), but not with last version : 2.6.35-28 !
- My fix :
- 1- Boot with old kernel version (2.6.35-28)
- 2- Add the line :
-      setpci -s 00:02.0 F4.B=0
- to my /etc/rc.local (this puts the LCD backlight to Max, only in xorg).
- 3- Reboot.
+ 
+ WORKAROUND: Boot with old kernel version (2.6.35-28). Add the following to /etc/rc.local and reboot :
+ setpci -s 00:02.0 F4.B=0
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-8-generic 2.6.38-8.42
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  yann       1267 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  yann       1267 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 45'
-    Mixer name	: 'Intel Cantiga HDMI'
-    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
-    Controls      : 23
-    Simple ctrls  : 12
+  Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 45'
+    Mixer name	: 'Intel Cantiga HDMI'
+    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
+    Controls      : 23
+    Simple ctrls  : 12
  Date: Mon May  2 17:02:20 2011
  HibernationDevice: RESUME=UUID=8da84708-574c-4e73-bae5-f8321d27d70a
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Packard Bell EasyNote TK36
  ProcEnviron:
-  LANGUAGE=fr_FR:en
-  LANG=fr_FR.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=fr_FR:en
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=f249cc0e-2ce4-4a7e-8204-620957d94896 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-2.6.38-8-generic N/A
-  linux-backports-modules-2.6.38-8-generic  N/A
-  linux-firmware                            1.52
+  linux-restricted-modules-2.6.38-8-generic N/A
+  linux-backports-modules-2.6.38-8-generic  N/A
+  linux-firmware                            1.52
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to natty on 2011-04-30 (2 days ago)
  dmi.bios.date: 08/17/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.03
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.03
  dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd08/17/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.03:rvnPackardBell:rnSJV52_MV:rvrV1.03:cvnPackardBell:ct10:cvrV1.03:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.03
  dmi.sys.vendor: Packard Bell

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

  After update to Natty, when the system boots, grub's menu is ok, but after, lcd is getting black (even in console and recovery mode).
  This bug occurs with kernel 2.6.38-8 (and also with proposed version : 2.6.38-9 - I tried), but not with last version : 2.6.35-28 !
  
  WORKAROUND: Boot with old kernel version (2.6.35-28). Add the following to /etc/rc.local and reboot :
  setpci -s 00:02.0 F4.B=0
+ 
+ BIOS update http://www.packardbell.co.uk/pb/en/GB/content/download
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-8-generic 2.6.38-8.42
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yann       1267 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 45'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 12
  Date: Mon May  2 17:02:20 2011
  HibernationDevice: RESUME=UUID=8da84708-574c-4e73-bae5-f8321d27d70a
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Packard Bell EasyNote TK36
  ProcEnviron:
   LANGUAGE=fr_FR:en
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=f249cc0e-2ce4-4a7e-8204-620957d94896 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-8-generic N/A
   linux-backports-modules-2.6.38-8-generic  N/A
   linux-firmware                            1.52
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to natty on 2011-04-30 (2 days ago)
  dmi.bios.date: 08/17/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.03
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.03
  dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd08/17/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.03:rvnPackardBell:rnSJV52_MV:rvrV1.03:cvnPackardBell:ct10:cvrV1.03:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.03
  dmi.sys.vendor: Packard Bell

** Summary changed:

- 8086:2a42 No LCD backlight on notebook
+ 8086:2a42 [Packard Bell EasyNote TK36] No LCD backlight on notebook

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/775649

Title:
  8086:2a42 [Packard Bell EasyNote TK36] No LCD backlight on notebook

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After update to Natty, when the system boots, grub's menu is ok, but after, lcd is getting black (even in console and recovery mode).
  This bug occurs with kernel 2.6.38-8 (and also with proposed version : 2.6.38-9 - I tried), but not with last version : 2.6.35-28 !

  WORKAROUND: Boot with old kernel version (2.6.35-28). Add the following to /etc/rc.local and reboot :
  setpci -s 00:02.0 F4.B=0

  BIOS update http://www.packardbell.co.uk/pb/en/GB/content/download

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-8-generic 2.6.38-8.42
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yann       1267 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 45'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 12
  Date: Mon May  2 17:02:20 2011
  HibernationDevice: RESUME=UUID=8da84708-574c-4e73-bae5-f8321d27d70a
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Packard Bell EasyNote TK36
  ProcEnviron:
   LANGUAGE=fr_FR:en
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=f249cc0e-2ce4-4a7e-8204-620957d94896 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-8-generic N/A
   linux-backports-modules-2.6.38-8-generic  N/A
   linux-firmware                            1.52
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to natty on 2011-04-30 (2 days ago)
  dmi.bios.date: 08/17/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.03
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.03
  dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd08/17/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.03:rvnPackardBell:rnSJV52_MV:rvrV1.03:cvnPackardBell:ct10:cvrV1.03:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.03
  dmi.sys.vendor: Packard Bell

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