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[Bug 819531] Re: Computer crash at start-up

 

stephisa41, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Tags added: bios-outdated-1702

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/819531

Title:
  Computer crash at start-up

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  Since the update from 10.10 to 11.04, my computers crashes at startup. Symptoms are the following :
  - switch PC on
  - "Asus" logo display
  - then screen shutdown ("no signal")
  - PC restart
  - message appears "Boot fail, press F1 to continue or DEL to enter BIOS"
  - by pressing F1 PC restarts normally

  This issue does not exist with 10.10 kernel 2.6.32.28 (tested from a
  USB HDD). I tried the 3 available kernel (2.6.38-8, -10,-11),  but
  result is the same at each try.

  It seems that I am not the only one with this kind of problem
  (http://forum.ubuntu-fr.org/viewtopic.php?id=581701, http://forum
  .ubuntu-fr.org/viewtopic.php?id=573951&p=2). Are you aware about this
  problem ?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-11-generic-pae 2.6.38-11.47
  ProcVersionSignature: Ubuntu 2.6.38-11.47-generic-pae 2.6.38.8
  Uname: Linux 2.6.38-11-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  stephane   1574 F.... pulseaudio
   /dev/snd/controlC1:  stephane   1574 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xefff4000 irq 21'
     Mixer name	: 'Analog Devices AD1988B'
     Components	: 'HDA:11d4198b,10438266,00100400'
     Controls      : 44
     Simple ctrls  : 25
  Card1.Amixer.info:
   Card hw:1 'VX2000'/'Microsoft Microsoft® LifeCam VX-2000 at usb-0000:00:0b.1-2, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB045e:0761'
     Controls      : 3
     Simple ctrls  : 2
  CurrentDmesg: [   43.120006] eth0: no IPv6 routers present
  Date: Mon Aug  1 23:24:32 2011
  HibernationDevice: RESUME=UUID=33bb8aab-3e7c-4086-a5f4-e1a80d9145a3
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Lsusb:
   Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 045e:0761 Microsoft Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK Computer INC. P5N-T DELUXE
  ProcEnviron:
   LANGUAGE=fr_FR:en
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic-pae root=UUID=a67a4b85-2f68-459a-a12e-358f31bceb60 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-11-generic-pae N/A
   linux-backports-modules-2.6.38-11-generic-pae  N/A
   linux-firmware                                 1.52.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2009
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS P5N-T DELUXE ACPI BIOS Revision 1501
  dmi.board.name: P5N-T DELUXE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-TDELUXEACPIBIOSRevision1501:bd08/05/2009:svnASUSTeKComputerINC.:pnP5N-TDELUXE:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-TDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5N-T DELUXE
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK Computer INC.

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