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[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

 

Michiel Janssens, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-f.22 needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1255700

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This crash happened as follows:
  System put in  suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds)
  System goes on briefly (about 3 to 5 seconds) ,crashes and reboots.
  This crash happened with the lid closed all the time and a seperate keyboard connected.

  This issue also happens with the lid open, but mostly I don't have a
  seperate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a seperate bug report for that.

  If I wait much longer (say a minute or longer) before waking the
  system, resume works perfectly.

  I will try kernel 3.12.0-031200.201311031935 and see if I still can
  reproduce this issue.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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