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[Bug 1223643] Re: [Dell Latitude 3330] Lid close event was not detected at all.

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Po-Hsu Lin, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-3330-laptop an update is available for your BIOS (A03). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Attachment removed: "AcpiTables.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1223643/+attachment/3814337/+files/AcpiTables.txt

** Description changed:

  CID: 201302-12843
  
  Suspend / LCD off does not work on this system since the lid close event
  was not captured at all.
  
  Steps:
  1. Boot to desktop, open a terminal and execute acpi_listen
  2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended.
  3. Open the lid.
  
  Expected results:
  1. System successfully suspended, LCD turned off.
  2. With lid opened, system could wake up from suspend and LCD turned on.
- 3. Lid close/open event was captured by acpi_listen. 
+ 3. Lid close/open event was captured by acpi_listen.
  
  Actual results:
  1. Nothing happened, LCD still on, system not suspended.
  2. Nothing captured by acpi_listen.
- 
  
  With lid opened:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open
  
  With lid closed:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open
  
  Please find attachment for fwts lid test result.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Tue Sep 10 23:07:21 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
-    Mixer name	: 'Intel PantherPoint HDMI'
-    Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
-    Controls      : 26
-    Simple ctrls  : 10
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
+    Mixer name	: 'Intel PantherPoint HDMI'
+    Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
+    Controls      : 26
+    Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Dell Inc. Latitude 3330
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-29-generic N/A
-  linux-backports-modules-3.8.0-29-generic  N/A
-  linux-firmware                            1.79.6
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/08/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 4LA010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: S00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 3330
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
- --- 
- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
- ApportVersion: 2.0.1-0ubuntu17.4
- Architecture: amd64
- ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
- CRDA: Error: [Errno 2] No such file or directory
- Card0.Amixer.info:
-  Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
-    Mixer name	: 'Intel PantherPoint HDMI'
-    Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
-    Controls      : 26
-    Simple ctrls  : 10
- DistroRelease: Ubuntu 12.04
- HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
- InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
- MachineType: Dell Inc. Latitude 3330
- MarkForUpload: True
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
- RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-29-generic N/A
-  linux-backports-modules-3.8.0-29-generic  N/A
-  linux-firmware                            1.79.6
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  precise running-unity
- Uname: Linux 3.8.0-29-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 03/08/2013
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A00
- dmi.board.name: 4LA010
- dmi.board.vendor: Dell Inc.
- dmi.board.version: S00
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
- dmi.product.name: Latitude 3330
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1223643

Title:
  [Dell Latitude 3330] Lid close event was not detected at all.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  CID: 201302-12843

  Suspend / LCD off does not work on this system since the lid close
  event was not captured at all.

  Steps:
  1. Boot to desktop, open a terminal and execute acpi_listen
  2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended.
  3. Open the lid.

  Expected results:
  1. System successfully suspended, LCD turned off.
  2. With lid opened, system could wake up from suspend and LCD turned on.
  3. Lid close/open event was captured by acpi_listen.

  Actual results:
  1. Nothing happened, LCD still on, system not suspended.
  2. Nothing captured by acpi_listen.

  With lid opened:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open

  With lid closed:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open

  Please find attachment for fwts lid test result.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Tue Sep 10 23:07:21 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Dell Inc. Latitude 3330
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/08/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 4LA010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: S00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 3330
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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References

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