kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Public bug reported:

CID: 201302-12843

Suspend / LCD off does not work on this system since the lid close event
was not captured at all.

Steps:
1. Boot to desktop, open a terminal and execute acpi_listen
2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended.
3. Open the lid.

Expected results:
1. System successfully suspended, LCD turned off.
2. With lid opened, system could wake up from suspend and LCD turned on.
3. Lid close/open event was captured by acpi_listen. 

Actual results:
1. Nothing happened, LCD still on, system not suspended.
2. Nothing captured by acpi_listen.


With lid opened:
ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
state:      open

With lid closed:
ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
state:      open

Please find attachment for fwts lid test result.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
Date: Tue Sep 10 23:07:21 2013
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
   Mixer name	: 'Intel PantherPoint HDMI'
   Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
   Controls      : 26
   Simple ctrls  : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Latitude 3330
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.79.6
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
Tags:  precise running-unity
Uname: Linux 3.8.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/08/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 4LA010
dmi.board.vendor: Dell Inc.
dmi.board.version: S00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 3330
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
   Mixer name	: 'Intel PantherPoint HDMI'
   Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
   Controls      : 26
   Simple ctrls  : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Latitude 3330
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.79.6
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
Tags:  precise running-unity
Uname: Linux 3.8.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/08/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 4LA010
dmi.board.vendor: Dell Inc.
dmi.board.version: S00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 3330
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
     Assignee: Anthony Wong (anthonywong)
         Status: Incomplete


** Tags: 201302-12843 amd64 apport-bug apport-collected blocks-hwcert blocks-hwcert-enablement precise running-unity taipei-lab

** Attachment added: "fwts-lid.log"
   https://bugs.launchpad.net/bugs/1223643/+attachment/3814335/+files/results.log

** Package changed: linux-lts-raring (Ubuntu) => linux (Ubuntu)

** Tags added: apport-collected

** Description changed:

  CID: 201302-12843
  
  Suspend / LCD off does not work on this system since the lid close event
  was not captured at all.
  
  Steps:
  1. Boot to desktop, open a terminal and execute acpi_listen
  2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended.
  3. Open the lid.
  
  Expected results:
  1. System successfully suspended, LCD turned off.
  2. With lid opened, system could wake up from suspend and LCD turned on.
  3. Lid close/open event was captured by acpi_listen. 
  
  Actual results:
  1. Nothing happened, LCD still on, system not suspended.
  2. Nothing captured by acpi_listen.
  
  
  With lid opened:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open
  
  With lid closed:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open
  
  Please find attachment for fwts lid test result.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Tue Sep 10 23:07:21 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
+ ApportVersion: 2.0.1-0ubuntu17.4
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
+    Mixer name	: 'Intel PantherPoint HDMI'
+    Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
+    Controls      : 26
+    Simple ctrls  : 10
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
+ InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
+ MachineType: Dell Inc. Latitude 3330
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  precise running-unity
+ Uname: Linux 3.8.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 03/08/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A00
+ dmi.board.name: 4LA010
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: S00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: Latitude 3330
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1223643

Title:
  [Dell Latitude 3330] Lid close event was not detected at all.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  CID: 201302-12843

  Suspend / LCD off does not work on this system since the lid close
  event was not captured at all.

  Steps:
  1. Boot to desktop, open a terminal and execute acpi_listen
  2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended.
  3. Open the lid.

  Expected results:
  1. System successfully suspended, LCD turned off.
  2. With lid opened, system could wake up from suspend and LCD turned on.
  3. Lid close/open event was captured by acpi_listen. 

  Actual results:
  1. Nothing happened, LCD still on, system not suspended.
  2. Nothing captured by acpi_listen.

  
  With lid opened:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open

  With lid closed:
  ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state
  state:      open

  Please find attachment for fwts lid test result.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic]
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  Date: Tue Sep 10 23:07:21 2013
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Dell Inc. Latitude 3330
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/08/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 4LA010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: S00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 3330
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1559 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Dell Inc. Latitude 3330
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/08/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 4LA010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: S00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 3330
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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