kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Marty Miller-Crispe, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (1.46). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1.46

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1217627/+attachment/3790910/+files/lspci-vnvn.log

** Tags added: kernel-bug-exists-upstream-v3.11-rc7

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Ubuntu 13.04 freezes when copying large amount of data from one USB drive to another
+ [Lenovo ThinkPad T420] Ubuntu 13.04 freezes when copying large amount of data from one USB drive to another

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https://bugs.launchpad.net/bugs/1217627

Title:
  [Lenovo ThinkPad T420] Ubuntu 13.04 freezes when copying large amount
  of data from one USB drive to another

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When copying about 1.5TB of data from one 3TB USB drive to another the
  system totally freezes requiring a hard reset (power button or sysrq-
  alt-b

  Details:
  I have a Lenovo T420 laptop.  I am trying to copy data from one USB drive to another but after some time has elapsed (up to 2 hours) the entire system becomes unresponsive.  I am usually only running a web browser (happens with both Firefox and Chrome).  The mouse cursor is still active for a few minutes but nothing else is responsive.  The mouse cursor will then also vanish and trying to change to a terminal (ctrl-alt-F1 for example) is not possible.
  The laptop BIOS is up to date.

  Things I have done:
  - File tranfer was using Nautilius so installed Nemo but same issue.  
  - I set up a netconsole and monitored remotely.  The plug in of the USB drives was detected but nothing else sent to remote console after the hang.
  - I can still ping the laptop but cannot ssh into it after the hang
  - I can see nothing obvious in syslog or dmesg that gives an indication of what is wrong but I don't really understand most of what is in there anyway.
  - I thought initially that it was Firefox so totally removed and just used Chrome.  Issue persisted.  
  - I ran memtest86+ which showed no errors so RAM is not the issue.
  - I ran installed cpuburn and ran burnP6.  CPU maxed out but no hang. So CPU isnot the issue
  - I then thought it may be an issue with my install do i did a fresh install of Ubuntu 13.04, did all updates and tried again.  Same result
  - I have a HP 6730s laptop so I did a fresh install of 13.04 and tried on it.  Same result, hangs after about 20 minuts or so of copying files so the issue is not specific to my Lenovo laptop
  - I did the transfer on another laptop I have that is running Windows XP and tranfer is fine.  So issue is not with USB drives (unless WIndows masks any issues somehow)

  Output of cat /proc/version_signature
  Ubuntu 3.8.0-29.42-generic 3.8.13.5

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic i686
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marty      1931 F.... pulseaudio
  Date: Wed Aug 28 10:03:13 2013
  HibernationDevice: RESUME=UUID=a8dd9ab0-fa20-4a6c-9c60-a01ac78ba212
  InstallationDate: Installed on 2013-08-26 (1 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: LENOVO 4180AF7
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=63915d14-86d4-4029-8f38-f4f84381bba5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 10/06/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 83ET65WW (1.35 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4180AF7
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr83ET65WW(1.35):bd10/06/2011:svnLENOVO:pn4180AF7:pvrThinkPadT420:rvnLENOVO:rn4180AF7:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 4180AF7
  dmi.product.version: ThinkPad T420
  dmi.sys.vendor: LENOVO

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