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Message #10285
[Bug 1217627] [NEW] Ubuntu 13.04 freezes when copying large amount of data from one USB drive to another
Public bug reported:
When copying about 1.5TB of data from one 3TB USB drive to another the
system totally freezes requiring a hard reset (power button or sysrq-
alt-b
Details:
I have a Lenovo T420 laptop. I am trying to copy data from one USB drive to another but after some time has elapsed (up to 2 hours) the entire system becomes unresponsive. I am usually only running a web browser (happens with both Firefox and Chrome). The mouse cursor is still active for a few minutes but nothing else is responsive. The mouse cursor will then also vanish and trying to change to a terminal (ctrl-alt-F1 for example) is not possible.
The laptop BIOS is up to date.
Things I have done:
- File tranfer was using Nautilius so installed Nemo but same issue.
- I set up a netconsole and monitored remotely. The plug in of the USB drives was detected but nothing else sent to remote console after the hang.
- I can still ping the laptop but cannot ssh into it after the hang
- I can see nothing obvious in syslog or dmesg that gives an indication of what is wrong but I don't really understand most of what is in there anyway.
- I thought initially that it was Firefox so totally removed and just used Chrome. Issue persisted.
- I ran memtest86+ which showed no errors so RAM is not the issue.
- I ran installed cpuburn and ran burnP6. CPU maxed out but no hang. So CPU isnot the issue
- I then thought it may be an issue with my install do i did a fresh install of Ubuntu 13.04, did all updates and tried again. Same result
- I have a HP 6730s laptop so I did a fresh install of 13.04 and tried on it. Same result, hangs after about 20 minuts or so of copying files so the issue is not specific to my Lenovo laptop
- I did the transfer on another laptop I have that is running Windows XP and tranfer is fine. So issue is not with USB drives (unless WIndows masks any issues somehow)
Output of cat /proc/version_signature
Ubuntu 3.8.0-29.42-generic 3.8.13.5
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic i686
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marty 1931 F.... pulseaudio
Date: Wed Aug 28 10:03:13 2013
HibernationDevice: RESUME=UUID=a8dd9ab0-fa20-4a6c-9c60-a01ac78ba212
InstallationDate: Installed on 2013-08-26 (1 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: LENOVO 4180AF7
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=63915d14-86d4-4029-8f38-f4f84381bba5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 10/06/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET65WW (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4180AF7
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET65WW(1.35):bd10/06/2011:svnLENOVO:pn4180AF7:pvrThinkPadT420:rvnLENOVO:rn4180AF7:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4180AF7
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 raring
** Attachment added: "lspci-vnvn.log"
https://bugs.launchpad.net/bugs/1217627/+attachment/3790910/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1217627
Title:
Ubuntu 13.04 freezes when copying large amount of data from one USB
drive to another
Status in “linux” package in Ubuntu:
New
Bug description:
When copying about 1.5TB of data from one 3TB USB drive to another the
system totally freezes requiring a hard reset (power button or sysrq-
alt-b
Details:
I have a Lenovo T420 laptop. I am trying to copy data from one USB drive to another but after some time has elapsed (up to 2 hours) the entire system becomes unresponsive. I am usually only running a web browser (happens with both Firefox and Chrome). The mouse cursor is still active for a few minutes but nothing else is responsive. The mouse cursor will then also vanish and trying to change to a terminal (ctrl-alt-F1 for example) is not possible.
The laptop BIOS is up to date.
Things I have done:
- File tranfer was using Nautilius so installed Nemo but same issue.
- I set up a netconsole and monitored remotely. The plug in of the USB drives was detected but nothing else sent to remote console after the hang.
- I can still ping the laptop but cannot ssh into it after the hang
- I can see nothing obvious in syslog or dmesg that gives an indication of what is wrong but I don't really understand most of what is in there anyway.
- I thought initially that it was Firefox so totally removed and just used Chrome. Issue persisted.
- I ran memtest86+ which showed no errors so RAM is not the issue.
- I ran installed cpuburn and ran burnP6. CPU maxed out but no hang. So CPU isnot the issue
- I then thought it may be an issue with my install do i did a fresh install of Ubuntu 13.04, did all updates and tried again. Same result
- I have a HP 6730s laptop so I did a fresh install of 13.04 and tried on it. Same result, hangs after about 20 minuts or so of copying files so the issue is not specific to my Lenovo laptop
- I did the transfer on another laptop I have that is running Windows XP and tranfer is fine. So issue is not with USB drives (unless WIndows masks any issues somehow)
Output of cat /proc/version_signature
Ubuntu 3.8.0-29.42-generic 3.8.13.5
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic i686
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marty 1931 F.... pulseaudio
Date: Wed Aug 28 10:03:13 2013
HibernationDevice: RESUME=UUID=a8dd9ab0-fa20-4a6c-9c60-a01ac78ba212
InstallationDate: Installed on 2013-08-26 (1 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: LENOVO 4180AF7
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=63915d14-86d4-4029-8f38-f4f84381bba5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 10/06/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET65WW (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4180AF7
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET65WW(1.35):bd10/06/2011:svnLENOVO:pn4180AF7:pvrThinkPadT420:rvnLENOVO:rn4180AF7:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4180AF7
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
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