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[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

 

Hi Christopher,
Every time I test resume, the system is finshed suspending, so screen is off, disks are of, only power led is fading in and out, indicating that its in suspend mode.
Waking the laptop via sleep button is not possible. Only the power button short-press wakes the system.

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https://bugs.launchpad.net/bugs/1255700

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
  This crash happened with the lid closed all the time and a separate keyboard connected.

  This issue also happens with the lid open, but mostly I don't have a
  separate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a separate bug report for that.

  WORKAROUND: If I wait much longer (say a minute or longer) before
  waking the system, resume works perfectly.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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